The house is beautiful and we all had a nice stay. However, there were some issues that were noticeable enough. The downstairs air conditioner was simply not working which explained why it was so hot downstairs compared to the rest of the house. At first we noticed the batteries in the monitor were missing so I bought new ones to replace them. But it still didn’t work. The oven also seemed to not generate enough heat to bake anything properly. The kitchen wasn’t well stocked. There were like 5 spoons altogether, not enough garbage bags, no dishwashing detergent, no laundry detergent, no tinfoil, saran wrap, etc etc. I ended up buying all of these materials for the house. All of this combined just felt like a lack of care to the guest experience, especially given such an expensive stay. But it makes sense because the house seems to be owned by a larger company that rents houses out for short-term stays, so it’s obvious there is no one regularly checking on these things.
To be fair, someone did stay in touch with me throughout the stay to check on us and if we needed anything. However, by the time I reported the problems, it was too late to do anything about it.
I would suggest more care and attention to the smaller touches. Though small, attention to detail significantly enhances the guest experience.