5ベッドルーム/ 5バス+ 2トイレ、専用インフィニティプール、10〜12名、5ベッドルームアイビス

Thanks so much for staying in our home , it was a big placer to hear you loved the stay , welcome back !

Deborah, thanks a lot for staying in our home, we loved having you and more to know it was a amazing stay!, we love to know it!, you are more than welcome back

thanks a lot! We loved having you in our home! Welcoem anytime!

thanks a lot!, welcome back anytime!!, we are happy to know the interest of pool towers, for next year we hope to add to the amenities, thanks for your trust!

ines, thanks a lot for staying with us! it was a palcer!

Sadie, It was really a big placer to have you and your family in our home!, we loved you and hope you can came back againg, thanks a lot for selecting us as yoru summer family holiday villa, welcome back anytime

Thanks for choose our home !! We loved you choose our home ! Welcome back !

:-) we loved you enjoy the house and the stay! thanks so much for select us! we loved . welcome anytime

we loved having you and your friends in our home! We love when you love the stay . We love what we do

Thanks a lot for your stay in our home!

thanks a lot for selct our villa for your stay! we loved to have your family with us! thanks

we are so happy you enjoyed the stay! We did a big renovation to the villa and love to hear you enjoy it! Thanks a lot for select our villa! happy to welcome you back anytime! Save tryp back

Thaks a lot for staying wiht us! We loved having you in our home. It was a really palcer to welcome you! Hear we are for any time you want to came back thanks for the coments.

We loved to have you in our house! Wellcome anytime!

we are so happy to hear about your expereince! We loved to welome all of you! Thanks a lot for selcting our home, you are welcome back anytime, , thanks for shearing your experience.

Good morning! Sam thanks for stayting with us. We apreciate your coment, and review, but we are sorry you feel like these. Before you where arriving to ibiza, you where askign us to priovide salt, pepper, oil, soap and many other amenities that we never offer in the house. If you need we make the shoping for you we can offer the service if you tell us in advanced as i told you by whats app. As well you where complainig of the price asking you paid, op high session, 5 bedroom top villa for the week 7.000 euros, We belive it is a very good price for these house. You ask us to give you extra items like beach towers or other that we never offer or list in our listing. We are sorry that price and not offering extra amenities made you to create these review . but we respect. Apologizes for not having the hot waterfor one morning in one of the batrooms, becose the electricity when off, Just after you mention us we solved these situation swiching up the plug. In any case we loved to have you and welcome you in the house. Welcome back, thanks

thanks a lot for staying with us! Sorry about sending the cleaners 2 hours before your departure, but the departure time was 10 but i was happy to allow you stay longer and do a late departure, we are sorry you did not apreciate these spetial suport! Anyway we are so happy to welcome you and hope you will came back soon! We will have a look to the ac to see wich was the problem , thanks

thanks for your coments, we can not agree with your coments as well as rest of clients staying with us . We agree phone connection is not good in the area as well as most ibiza, the Wiffi is not a high speed connection but perfect for normal use , 100 mb ad we told you , we are doing a full renovation off session, we will love to welcome you againg! sincerelly

Thanks a lot for choosing our villa!, Sorry for the littel issues you fidn in the villa, wich are solved all now! We are sorry, it was raining all week and the humedity and the wether was not good, so many of the probelms like internet happends becouse the rainin. Sorry about these inconvenience. OUr staff did take care already about theser and we hope next tiem you came back you will love the stay as usually everyone daes! Thanks a lot for your coments wich help us improve the sercice, Sincerelly

thanks a lot! we loved to have you in our villa

Dear Susan, I am sorry to hear these coment as we never hear form you any need of anyting during your stay. My staff is 24 hours next to the house to help with anything, i am happy you recived the suport form them, but we never hear anything about the smell form anyone or form you during the stay. I would love to hear form you as i am all time availabel , i do speak english and i respond inmediatly and you got my pone and whats App. I like the idea about the hadbook, and i will preapre for next year! The kitchen is new, it cost 14.000 euros to renew these year, and i feel sorry you do not belive is aceptable. All best Carlos

Thanks a lot for staying in our house, and nice review and coments to improve. We loved welcome you! As i told you , we do not offer food or beach towers, but we will take in consideration to add the beach towers for next year as we have amny request, and will do for sure som ewelcome amenitiees now that the covid and pandemia is not so worry! We will do some welcome pack to welcome all cleints, we will advise in the description thanks a lto for your coments and we loved to know you love the stay and the house1 THANKS A LOT , I AM HEAR TO HELP YOU AND ALL THE CLIENTS, THANKS

Serena , I am very sorry to see these falses report. We treat to give you all our support from the first second but your only intention from the beginning was to cancel asking last Second with full Refound for the rental of the house becouse you ad an accident and broke your leg. As you know cancellation was not refundable but in any case graying to help you we did Refound you almost 70% of the stay traying to help you find another villa with not stairs and closer to ibiza . We wanted the best for you and we did support you from the first second but Lying and saying things that are not true does not give you the right to discredit a house that has nothing to do with what you say and where so many families have enjoyed magical and wonderful stays. With all respect doing false reviews and treating the people the way you do is not correct , treats like you did and act like you did is not honest , but belive is your way . send you all best for future stays

Dear Alexandra, 1st, thanks so much for staying with us!, we really apreciate. We are sorry, you made these review with these coments wich we can not be agree. The comunication with you was inmediate, we respond just 5 maximum minutes after geting your whats apps, only one day it took me 2 hours to came back to you becouse i was flying. As the listing and house descriptions, salt, oil, peper, wine or any other food, cleaning materials or beach towers where not provided in the villa, you have to buy as all people renting the villa. We are happy to take in conisderation to offer amenities for next year but when you book it was not offered. We explane it before you arrive about it. In any case we complementary give you some of our own towers as you know to make you the best stay. We are not an hotel, we are a rental villa for holidays. We did offer and give you tthe 1st 2 sets of toiler payper as well. Mineral water is not provided as well, all clients has to buy for their private use. We are sorry, we do nto have any fountain to drink the water, We apologizes, but we rent our villa as we offer online, none of your complianes where listed in our villa. We are sorry you penalize us in the review for not giving you all extra services we do not offer and you wanted to have it for free. I am really sorry! but we will take it in consideration to offer with an extra fee for people who request. By other hand we are happy to hear you enjoy the stay besides all these coments. Thanks a lo for coming to ibiza, have a nice fly back Sincerelly

Dear Brian , Sorry for late respond but we where very bussy these weeks and could not find to respond you properly . I am so sorry you write these review after getting so much suport to you. Before you came to ibiza you where asking us to arrange the dinner and shopping for your group , I am sorry we could not arrange becouse I told you in advance we need minimum 2 weeks to book these service . Creating complains about the house after letting you came to the villa with complementary arrival and supporting all your request is not correct but I respect . Arrival time is after 18.00 hours , you came before that time and my staff was in the villa next to yours waiting for your arrival at 18.00 hours . Anyway we where happy to let you came to the villa before the time to make you best stay. The pool was a bit cloudy on your arrival becouse the clients left same morning but in lees that a day was perfect clean . Sorry about these !! You mention we did not offer shampoo , napkins , cooking pauper towers . We do not offer food or cleaning materials for the house and we do not offer anywhere. Maybe you got in another houses but we do not offer sorry !! I never ignore it! I send my staff after getting your news to give you complementary pauper and other staff that should be buy from you . Anyway I take positive these content and we will integrate for next session as complementary staff to make great stay . I am so happy you enjoyed the stay and your group loved the days in the house . I agree with you ! These villa is magic and very spetial with the best sunset and view of the island . I am happy to know you like the big size of the room and I am happy you like the house and stay . Thanks so much for staying with us and choosing us ! 🙏