4/10 (不満)
Michelle T.
2025 年 12 月 29 日
良かった点 : ロケーション
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Unfortunately, this was the most stressful accommodation of our entire 7-country trip.Check-in Issues: This was the only property requiring an additional credit card hold for damages, surprisingly earmarked 'only for major issues - like a fire', which is frightening for people who intend no harm to a property. Once inside, we found numerous threatening notices throughout the apartment warning of fines for various infractions (see photos). These two things created an unwelcoming atmosphere from the start.Elevator & Hostile Neighbors: Despite carefully following the elevator instructions provided, we were scolded by the next-door neighbor and then later by another resident who each blamed us 'vrbo people' for operating it incorrectly. When we contacted the property manager for help, we received no response. We couldn't use the stairs as an alternative because the neighbor had changed the locks on the stairwell door. Trash Disposal: We were told to use public bins in the square for trash. A local restaurant owner informed us this was because the property manager wasn't paying for building trash service—essentially requiring illegal disposal in public receptacles.Property Condition: The seat on all the chairs were either sunken or entirely broken (see photos). One set of towels was provided for a 10-night stay.The lack of support from the property manager, hostile building environment, and questionable operational practices made this stay unnecessarily stressful.
Michelle T.
2025 年 12 月に 10 泊滞在
