ペントハウス3ベッドアパートメントプエルトポーレンサ、マヨルクの素晴らしい屋根付きテラス付

Thank you for your wonderful review. Delighted that you had a great holiday enjoying the apartment, Bellresguard development and all the Port has to offer, including Pine Walk and the lovely warm sea such treat in late summer and only a stones throw away from the apartment! Glad the directions and access details to the apartment were easy to follow and that you found the apartment comfortable and the kitchen well equiped. It's great to have plenty of cooking utensils, pots and pans etc should you wish to cook at home and then enjoy eating al fresco either on the balcony or roof terrace. Although as you mention there are plenty of options to eat out in the Port. Thank you for quickly reporting the problem with the bathroom drawer unit this enabled me to organise a local repair company to attend to it so you were able to make full use of the unti again during your stay. The roof terrace offers great views, a lovely place to relax and enjoy the beauty of the Port, the Mediterranean and the stunning backdrop of the mighty Tramuntana mountains. Thanks again for taking the time to leave a review along with your recommendation.

Wonderful to hear you had a fantastic holiday enjoying all the apartment and development have to offer. Port de Pollenca is such a great resort, it really has something for everyone whether you enjoy being active or prefer a more sedate holiday. Less than 5 min walk from the apartment to the sea front in one direction and not much more to the foot of the Tramuntana Mountains the apartment is well located to offer access to lots to experience for hikers, bird watchers, cyclist, road or trail runners, wind surfers, body boarders, kayakers and paddlers! Or if you prefer something more sedate the development and apartment are perfect for relaxing on the private roof terrace or lounging by the pool while the children and grandchildren have fun playing. The shallow waters of the bay provide a haven to paddle or swim. There are lots of other water based experiences on offer with companies providing hire of equipment and or tuition. And at the end of the day sit back, relax go out and enjoy one of the many restaurants in the Port, walk along the beach front with the family, enjoy a delicious ice cream (or cocktail :) and watch the sunset! We have planned several upgrades in the apartment for 2020 which we hope you and your family enjoy. Thanks again Peter for your wonderful recommendation and review. Look forward to welcoming you and your grandchildren again in 2020.

Thank you for your wonderful review and recommendation. Delighted that your family enjoyed your stay in the apartment. The apartment is located in the stunning, archietect designed Bellresguard development with private access to a wonderful three-tiered pool and lovely gardens. Only a short 5 minute stroll to the famous Pine Walk, promenade along to enjoy the fantastic range of restaurants and cafes or settle down with the family on the sandy beach and enjoy a tranquil swim in the Mediterranean. There really is something for all age groups to enjoy in the Development Port! Look forward to welcoming your family back for a future holiday.

He utilizado una aplicación de traducción para leer su reseña, por lo que es posible que algo de lo que dijo se haya perdido en la traducción. Me tomo muy en serio las opiniones de los huéspedes y, obviamente, me siento decepcionado de que usted se sienta insatisfecho. Todas las fotos representan el apartamento. Se contrata a una empresa local para brindar un servicio de limpieza muy confiable y bueno, no ha habido otras quejas durante 2021 sobre el estándar de limpieza. No se proporciona servicio de limpieza diario, ya que no es un aparthotel. La inversión continua en el apartamento (2020 - 2021) incluye tanto la ducha como el baño reformados; camas y colchones nuevos en la habitación con dos camas individuales; También se reemplazaron algunos otros muebles y accesorios junto con toallas y ropa de cama. Los planes para reemplazar algunos otros artículos se retrasaron, principalmente debido a los problemas de la pandemia mundial de Covid en curso, la cadena de suministro de Mallorca se ha visto enormemente afectada, esto no es sorprendente, ya que la mayoría de los países (personas e industria) han sufrido, el stock y la entrega de muchos artículos. de los muebles se han visto gravemente afectados. 2021 se reacondicionaron los muebles de madera de la azotea y se compraron nuevas fundas para tumbonas. La pintura se llevó a cabo en 2020. Nos comunicamos durante su estadía, fue extremadamente desafortunado que el sistema de riego de nuestro vecino fallara, causando daños en el apartamento. Se tomó una acción inmediata para resolver la causa del problema. Se ha completado la redecoración de las áreas afectadas. Mi objetivo es intentar brindar una experiencia festiva feliz y agradecerles por reconocer que la comunicación fue satisfactoria y, aunque se siente agraviado, lo que lamento, en general su familia disfrutó del desarrollo y sus instalaciones.

Thank you for your review. Great to hear that your family enjoyed the apartment which is situated in a lovely location in beautiful Port de Pollenca. Only penthouse apartments in the development have access to large roof terrace areas with garden, solarium (plus outside shower) seating and dining area (with awning) and BBQ. Overall the development is beautifully maintained with private access to garden and ponds near the swimming pool. At the front of the development there is the friendly bar/bistro for a quick coffee, or a lovely cool thirst drenching beer, a glass of sangria or a local wine! They have a good menu with choice of snacks, meals (and takeaway incl pizza). The supermarket, very handy for those kitchen cupboard essentials. Should you hire a car there are lots of parking space. Although it is quite easy to walk around the Port with Pine walk along the bay front less than 5 minute walk from the apartment with a large array of restaurants nearby and the pretty town square and market 10 mins walk. Its quite easy - in advance to hire e-bikes and lots of other types of bicycles! The local bus service is very good, clean and reliable and good choice for visiting local towns on a day out excursion. Several upgrades are scheduled for the apartment over this current winter period (only time of year that noisy works are permitted on the Island) and I will be posting new photos of the changes when the works are completed in time for 2020 holidays :) Thanks again for taking the time to leave a review I hope you and your family will return to holiday sometime in the future.

Thank you for your lovely review. The apartment is as you state ideally located to access the beautiful Pine Walk with access to the large choice of restaurants - there is really something to suit everyones taste in restaurants but it can be best to make reservation to get the table your desire indoors or out on the sea front terrace! However, the luxury of self catering apartment offers you the opportunity to create your own delicious meal in the well equiped kitchen or on the BBQ and then enjoy dining on the balcony or on the roof terrace and watch the sunset over the mountains! Delighted that you enjoyed your stay.

Thank you for your review. I hope guests enjoy the apartment, my contact details are available in the apartment and on the HomeAway App if there are any issues. The apartment furniture, furnishings and fittings are in good working order. It is used mostly by families, naturally there can be wear and tear. In the second week of your holiday, the apartment was cleaned, linen, towels, bathmats changed (all included in the cost of your holiday) when you described the linen as crisp and the towels as new. Sorry about the broken balcony chair one of six chairs, only four required. The chair was replaced the following week. The local climate is humid which along with heatwaves and stormy weather have an impact on the fabric of the apartment inside and out. I am vigilant of any associated effect and sorry if there were any signs of damp during your visit. Air conditioning is available in all the rooms (not a feature of all apartments) Electricity is expensive in Mallorca this is included in the price of your holiday as are the new Tourism taxes. The air conditioning certainly makes for a more comfortable sleeping environment. Prior to your visit there had been a gigantic pool inflatable - for 6 people - taken into the pool, it caused a nuisance to other pool users. Following this ‘The Community of Owners’ reiterated rules on pool use. The information I gave was merely guidance and not a warning and I am sorry you interpreted it this way. The wi-fi performs exactly as described prior to your stay e.g. it is not suitable for streaming movies, playing computer games or downloading large files. In the last two years maintenance, upgrades and replacements include the master bed, mattress, bedding, towels, bathmats, balcony awning and table, washing machine, dishwasher, fridge freezer, hot water tank, DVD player, toaster, pans, crockery, the roof terrace furniture with quality products. Bedroom redecorated in the spring, roof terrace repainted, and garden upgraded and roof terrace. The apartment is maintained, investment is ongoing. The housekeeping staff usually detect and report on any major breakages, damage or damp in the apartment. I am of course disappointed not to have been given the opportunity to resolve some of issues raised while you were on holiday but pleased that you enjoyed the development, felt satisfied with the apartment and that your family had a good holiday, enjoying the wonderful and beautiful resort during peak holiday season.

Thank you for your review. Lovely to have your family return another holiday in the sun, enjoying the apartment and of course the fantastic pool. I’m so sorry to hear that the apartment wasn’t ready for your arrival. I have discussed this with the housekeeping company and they informed me that when the two cleaners arrived at the apartment it was as you described in your review, it therefore took longer than the usual allocated time to clean, hence they were still there at 3pm but believe they were finished by 4pm. This was unfortunate and I’m sorry for the disappointment this must have caused, but it was good that you were able to make use of the roof terrace while they finished cleaning and that the children were able to enjoy the pool. We recently purchased some new equipment (including microwave) for the kitchen which we hope you found useful. Its great having so many restaurants nearby but nice to be able to cook in the apartment and eat al fresco on the balcony or roof terrace. The apartment and pool are very popular with families with school aged children but out-with the school holidays its popular with couples and other groups interesting in bird watching, walking and cycling. Having the pool, sea, mountains, walking trails and cycling routes all nearby it is difficult to decide what to do next, but sitting relaxing on the roof terrace watching the sun set over the mountains is always good option! Thanks again for the review and hope to have your family back to holiday in the apartment sometime in the future.

Thank you for your lovely review and recommendation. Very pleased to hear your friends and family enjoyed the apartment and roof terrace. The apartment does have superb views onto the beautifully designed swimming pool. Great to have a BBQ on the roof terrace with views to the sea and mountains and then and only a short stroll to Pine Walk for an evening cocktail at one of the many lovely hotels, a perfect way to end the day! Thanks again for your recommendation and hope to see you return sometime in the not too distant future.