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8/10 (良い)
Ann P.
2024 年 10 月 1 日
Stressful
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
When we arrived on Sunday, we received a four digit code for the electronic door lock. The code would NOT unlock the door. When we reached the emergency contact for the rental agency, she suggested that we try the pound sign before or after the four digits. There was no pound sign, only a lock icon and a house icon. After trying combinations of those icons and the four digits, we gained access to the condo. The correct entry was house icon then four digits. This was never mentioned in our access information.On our last full day, Saturday, we returned to the condo mid day and found that we could not get in. Another call to the emergency contact, who contacted the owner, and found that the owner had changed the entry code a day early.We have rented dozens of apartments, condos, cabins, and houses and have never experienced this kind of difficulty with access. This level of stress does not make for a restful vacation.The Owner Direct Vacation Rental staff was very helpful but they do not control the access code to the electronic lock. The out of town owners controlled the access code.The condo was lovely and very comfortable.
