完璧なロケーション、チューブに4分！ 軽くて広々とした＆快適な - 眠る7！

Appreciated. My Best Wishes.

Thank you Mariana, for taking the time to point out the positives about my apartment. All the best to you and your family.

Thank you Matthew for your kind comments. I am very pleased to have met your expectations and that you enjoyed the many amenities my apartment has to offer as well as, appreciated the great location with its fantastic transport links. It was truly a pleasure to host you and your friends for 22 nights and I look forward to welcoming you all back sometime in the future hopefully, also other friends and family members.

Thank you for the positive things you mentioned about the apartment. Everyone's taste is different. The apartment was newly painted and had new flooring laid down just last June (4 months ago). Best Wishes.

Thank you for highlighting the many positives of my apartment.

Thank you for the positive things you mentioned about my place. It is appreciated. Yearly Wifi maintenance resulted in upgrade the morning you arrived. This meant a new password. The Engineer forgot to mention it. Cleaners found Wifi extender on the dinning table. A pack of 9 toilet rolls was provided for your family. 7 fitted inside the unit below wc and the remaining two were left outside. We try not to take too long during Check-In as Guest are usually very tired. However, we will point this out to Guests in future. Pleased to hear you enjoyed your stay. Best Wishes.

We appreciate and make a point of thanking Guests who take care of the apartment. Although, there are FOUR of you, your booking was for ONE person. One week before your arrival, we sent a gentle reminder that we do not know when to expect you. Countless Guests have successfully taken in 10 mins a journey that took you 25 minutes. As with Airlines and Airports, Eurostar arrivals can be checked online! Like most Hosts, there is a Check-In time of between 3-6pm. Arrivals outside these times need to be arranged in advance. You were informed of the charges when you booked 9 mths before. So, you had plenty of time to book elsewhere. Really, since you did not respond to our messages it was impossible to know when you will be arriving. When you finally arrived, I accepted your apology as you explained to me that you had lost overview of your 8+ VRBO bookings and had confused our booking with another, resulting in a 13 hour wait for you and your family. I was happy to answer all your questions (and you had plenty) during Check-In. Best Wishes.

Really, since you arrived, you continually looked for compensation options any way you can get it. Despite being told that the Wifi Router and Booster are in the optimal positions inside the apartment, you moved the replaced Booster and the Boiler was turned Off! Afterwards, you admitted Wifi reception was working fine. The Plumber came the day you reported no hot running water and turned the Boiler back on. I personally offered to come and clean the areas you pointed out, but you responded and said it was not necessary as you had already cleaned it yourself. You arrived in London on 9th of June, and traveled to Scotland for Harry Styles concert that weekend and returned the next Tuesday. You had hot water before and after you returned. How is it you had No hot water for 5 days?! The TV was working the morning you arrived, then the male-to-male connector went missing! I even brought cables from my own home but not being a specialist, I did not realize that I had connected the cable to the wrong port on the wall. Something the Engineer figured out in seconds. At this point, I offered you to move elsewhere with no penalties at all. To my surprise you responded, saying you very much want to stay and that I have not ruined your holiday at all! As mentioned in the description, the apartment has only One Toilet and an en-suite Shower to the master bedroom as well as a separate bathroom.This is also why the apartment is priced as it is. It is true that the colour of the walls is not as advertised. This is because of recent damages caused by previous Guests. I also indicated to VRBO that I do not want you to return as a Guest and I will not recommend you to other VRBO Hosts.

My Block has been Owner Occupier since it was built in the 1930s and I have owned my property for over 35 years now. How many people really stayed at the apartment? For fear of negative reviews, 99% of Hosts don’t CALL OUT Guests like you instead, like them, I gave you 5-Stars and moved on. Other Guests have been happy to stay in my apartment. A simple two click due diligence would have shown you my Block is not a Council Block but, you knew exactly your intention is to cause maximum harm and damage to my reputation. You kept your promise and gave the worst review possible. Considering how you left the apartment, I did not make any claims from your deposit which I could have and you knew that. Not to say that Council Apartments are terrible. After all, about 40% of advertised properties in London are ex-council apartments most of them are situated in Central London and Guests have happily stayed in them and I hope will continue to. Anyway, I hope other Hosts read this comment before accepting your booking because, more and more Hosts are reporting such experiences with their Guests during Host meetings. Nevertheless, best Wishes.

Danke schon Steve. Alles Gute.

Thank you for your positive comments about your stay and for confirming that the apartment is as advertised.

Thank you for taking the time to write this review and point out positive aspects of my apartment. I REALLY enjoyed meeting you and your family and Thank You for treating my place as you would your own home. It is very much appreciated. My Best Wishes