Beach Haven Private Heated Dip Pool!

Thank you for sharing this with us. We are glad to hear you enjoyed the stay overall and found the place really nice. We would love if you would share specifics on how we could improve the guest experience. We always want each stay to feel seamless and comfortable!

We are glad your family enjoyed the awesome vacation. We would love to host you again!

We are glad you love this area as much as we do! Thanks for the review. Hope to host you again very soon!

We are so happy to hear you had an excellent vacation. We hope to see you again in the future!

Thank you for your kind words. We're thrilled to hear that you had a great stay with us. We look forward to hosting you again in the future!

Thanks for taking the time to write a review! So thrilled to hear that you enjoyed everything about your stay. We hope you meant to mark it as a 5 out of 5 star experience. Hope to host you again.

We are so glad you enjoyed your stay at our property. Come back and see us!

We are pleased to hear that you had a great vacation at our property. We hope to host you again for another memorable vacation!

We are glad that you enjoyed your stay! Thank you for taking your time to write a review and bringing this to our attention. We appreciate your feedback so that we can continue to improve for future visits. Hope to host you again soon.

We are so glad that you and your family were able to spend quality time together and enjoyed our property!

Thank you so much for the nice words. We look forward to having you as our guest again soon!

Thank you for taking the time to write a review! Happy to hear this home was ideal for your vacation. We would love to host you again!

Thank you for taking the time to write a review. Happy to hear that you enjoyed your stay. We are sorry to hear the microwave gave you a little bit of an inconvenience. We will have our maintenance team address the microwave. Thank you for letting us know. Hope to host you again the next time you are visiting our area!

We are so happy that you enjoyed your stay and the location. Thank you for letting us know that the beach cabana needs repair. We hope to host you again very soon.

Hi Sarah, Thank you so much for taking the time to share your feedback with us. Our team is always striving to improve the guest experience. The pool is cleaned weekly and on a weekly maintenance schedule. We will have a service come out to make sure the patio is cleaned. It is unfortunate that one of the AC units went out unexpectedly during your stay, but we were glad we were able to get an AC company out there in 1.5 hours to address the AC. The notice was just to remind the owners to renew their property as a short-term rental home with the county. And we don't have any AI systems set up, someone on our team responds personally to each email and message. As always we are available to call or email for concerns our guests have during their stay or for any assistance. We would love the opportunity to host you again to provide a better vacation experience!

Thank you for taking the time to write a review. We appreciate your feedback, so we can continue to improve and provide the best experience for our guests. We have taken your advice and made it clear in the description that the fireplaces are nonfunctional. We apologize for the inconvenience of the downstairs heat not working when you went to use it. No one on our team has any record of an email or call to inform us of this issue. Our 1-800 number that is listed in our welcome email and our welcome book in the home calls to our team members' cell phones if it is after hours and will also email us any voicemails left on the machine. Our maintenance team would have been to the home immediately to address the issue if they were notified. Our team checks the Ac and Heat between bookings and said it was functioning properly after your departure. The broom is kept in the garage. We are glad you enjoyed the location and would be happy to host you again.

Thank you for taking the time to share your feedback. We are glad the home was a good fit for your family. Glad our team was able to assist you during your stay. Our team is addressing these items you have informed us of as well as have scheduled a deep clean form the home. We would love the opportunity to host you again and provide a better experience based on your feedback!

Thank you for taking the time to write a review and bring these items to our attention. We want to insure you that home was cleaned prior to your check-in. The towels were still drying from the cleaning crew's visit. We apologize for the inconvenience that those towels were not folded and put away before your check-in. Happy to hear our team responded quickly to you during your stay and that your granddaughter loved the community amenities. If you ever visit the area again, we would love to host you and provide an even better experience next time!

Thank you for taking your time to write a review. We appreciate guests’ feedback and suggestions and use them to improve for future visits. We are glad to hear that you overall you enjoyed your stay, the lovely community and that the Maintence team was always timely in assisting. We are sorry to hear that not everything was satisfactory during your stay. We apologize that there was an issue with the bathroom. The dryer was purchased 4 months ago and is still under warranty. We have had them check the dryer and have had the dryer vent cleaned out. Maintence checked and verified that there is no current leak under the sink. The home has a set of stemless wine glasses available for many guests to use, and all the pillows are new. We hope if you ever visit again that you will give us the opportunity to provide a better experience.