スペシャル - ウォーターフロントコミュニティ - ラグジュアリー、ロケーション、価値。 改装された16

Thanks so much! You were an absolute joy! Glad to have you. Thank you.

Carla, Thank-you for your review. We are so pleased that you chose to stay at the villa. We would be happy to have you again and hopefully under better circumstances. You were a pleasure to work with. Wishing you the very best! Rebecca

Marisol, I am happy that we could make your plans work. You were truly a pleasure to work with. We would be glad to have you back any time. Thanks and safe travels.

Jennifer you can’t put 12 people in a six person unit make all the neighbors angry and expect to have a good time. I was charged because she put too many people in the unit, at the pool etc. and you were a huge disappointment to me

We wanted to thank Chris for being a great guest. I feel so bad saying that because I want people to feel like this is their vacation home! Honestly though if everybody were like this - we would have nothing to worry about. We can’t say thankyou enough!

We clearly give you a number to call us to get a hold of us immediately within the first hour. Nothing was said or we would’ve been at your beck and call. You have to read through the communication that we provide so that we can do exactly what you need and what you want. It’s a letdown for us because we don’t get the chance to do what you need but then you don’t tell us! We would’ve loved the chance to help you. We actually stay up at night waiting until your entire party arise waiting for- if there’s anything you need.

This guest was proper. They need a lot of pre-planning which we did. He did not complain. But the hours that we put into making sure everything ran smoothly were epic. We do appreciate him however there was really nothing that we could do to make this guest happy as they just were unsettled before they arrived but we’d love the opportunity to make them feel more at home.

Thank you! You were amazing guests!!! Wish all were like you!!!

The community IS waterfront. We are not in Misty Breeze complex at all!! They two hours I took to make you understand where our location was because you did not use the map feature was a little ridiculous but I said on the phone and helped you out. The furniture is high end - more than 5k for a sofa is high end. I’m sorry you felt this way. Florida waterfront is very pricey and you got a great deal, asked tons of questions and I was at your beck and call ma’am. You clearly didn’t read the listing didn’t follow directions upon check-in and we were on the phone is so many hours! The best part is is that we found out that you had lived there before in Mistybreeze but you wanted to rent there but we don’t live in Mistybreeze breeze! I am sorry I spent so many hours but I understand what’s going on here and I’m not going to be disrespectful. We wish you best

Minimal cookware? There are three sets of dishes two crockpots absolutely everything that you need. This is obviously someone who has never rented a condo before we provide everything. Including laundry detergent, so that you can do your own laundry in the unit. These people had more guests than what we’re allowed on the reservation - they even asked for an additional night because they were having such a great time. It’s because of guests like this that we put in an outdoor camera system so that we could catch people like this and still maintain our integrity to provide great service. Absolutely shameful

We’ve had the unfortunate experience of an untruthful guest, but thankfully, we were able to provide photographic evidentiary support of them being blatantly untruthful. We love our guests and across our many platforms have received consistent five stars on a one out of five rating for quite some time. This Guest in particular left the villa being complete disarray after having moved furniture, left soaking towels throughout the unit along with some ruined bedding. This is not what we normally encounter and hope to never have it happen again. Both security and housekeeping had complaints and we are just glad to have the experience be over with. We would not recommend this Guest.

We deeply apologize and made amends for that. That team was released after the information you gave us. I do appreciate you and we don’t know unless people like you let us know unfortunately you had to witness it. I thought after we had spoken that you were happier but please anytime let me know how I can make it better for you. We do appreciate you.

You can’t thank you enough! You are truly a pleasure to have worked with on this reservation. Your communication was impeccable. You left it just as tidy as you found it and you have the upmost respect for our property and we appreciate that more than you could possibly know. We would love to have you again if you’re ever in need in our area. Again thank you!!!

We loved having you! Thank you for booking.

This gentleman this a true gem! He have hosted him a couple times and always so polite! The neighbors even raved about how great he was. We truly cannot thank you enough.

Thank you very much and we’ve noticed that we need an extra seat in the living room too and have ordered new furniture to accommodate. As for the king bed I absolutely love that bed and is one of a kind so thank you for noticing because it’s my favorite part other than the water - lol.