I will choose my words carefully.
I am confused by all the five star ratings.
I have stayed at the resort before in 2016.
I can understand why families with children would like this condo. It is on the ground floor with a large lanai that is like another living room. Very lovely.
The condo itself is a bit dated. Dirty rug in the living room, nicked furniture, ice maker did not work, many lights did not work, bathrooms have no windows.
The most disappointing thing was the communication with the rental agent. Oh yes, if they want money, they communicate. Otherwise, good luck. We waited well past the check in time to be notified that we could get into the condo. No welcoming notes or gifts. Plenty of rules were left. Well overstated. Especially a note from the owner that seemed angry that she was allowing us to rent her "away from home".
I will definitely go back to the resort but I will not rent from this property manager or owner.
Maui is very special. We had a wonderful time.