宿泊者限定の口コミ
8/10 (良い)
Chuck U.
2021 年 11 月 5 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : 掲載情報の正確さ
Decent place with a couple minor issues
Plenty of space just in a secure area up the hill from downtown Lugano.
A couple issues:
- Didn’t have hot water two days. Technician responded and fixed it same day we brought it up. Could not figure out the thermostat and don’t see the instruction book supposedly provided.
- Garage is tiny and scraped the side of a compact rental even with my spouse guiding me. Mentioned to agency who said I could park elsewhere to include a paid spot. Found a free parking area instead.
- TV: there was a Acer computer monitor, VCR, and other equipment. Didn’t even bother or care about it.
Wi-Fi: fast and reliable.
Laundry: Ad said: Laundry facilities. There was a 5 kilo washer and two half broken drying racks. Agency didn’t respond to my query.
Hair dryer: broken and not functional. Agency do not address my message.
Kitchen: all frying pans were cheap and very scratched. No idea what they were made of, but probably not very healthy.
Decent overall, but ad could be more accurate.
Chuck U.
2021 年 11 月に 4 泊滞在
