4/10 (不満)
Yashema C.
2025 年 8 月 4 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
This property was as beautiful as it looks however I cannot say I would book this property again. Two days before our arrival we were told that we would not have access to a dryer due to it going out and replacement parts not being available until Monday, our check out date. We had three children in the home and wet clothes that we were not able to wash and dry during our stay. The drain in the bathroom sink on the 3rd floor did not drain and upon arrival we noticed that not only did the dryer not work, but the washer did not either. We also noticed mold inside the washer machine and a measuring cup on the window seal in the master bedroom of the 2nd floor. This property has a lot of potentional however for the price we paid and what we were provided was disappointing. Additionally, the fire alarm went off in our property twice unexpectedly during our stay waking up the two infants we had inside the home. We did nothing to prompt the fire alarms, it was very unexpected. We were told to pull trashcans out and back however our trash was not picked up until after our check out time. In reponse to the fire alarms going off a property assistant showed up and we were told he would have someone else come to fix this issue however, no one else ever came and the alarm sounded again on our way out of the home at check out.
Yashema C.
2025 年 8 月に 3 泊滞在
