Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Great location although guests are not permitted to use resort amenities, which we knew in advance. For us that was not a problem. Unit was very clean w/exception of bedroom windows and shutters which were filthy and difficult to use. Sliding doors to balcony did not close properly and wind always came through which made it noisy and cold. Very noisy unit - voices and sounds came through the walls from other units and the street. Extra towels and starter items (TP, Dish Soap, Etc.) were provided which was nice. We did find ants in kitchen. We were super careful not to leave any food out but still had tiny ants. Very poor communication from owner & rental co. It took several weeks to get an answer to my question regarding beach supplies. We were told there was a storage unit under the bldg which held beach chairs & umbrella but it took us 2 days to find the unmarked door. Best features: Great ocean view from unit and a short walk to the beach. All kitchen appliances were very basic but functional. Master bed and linens were good (I'd give them a 'B'.) Beach towels provided. I think the unit was over-priced compared to many entire houses for rent on the island but I guess the location added to the price. We had a great vacation although the weather was just fair for 5 of our 7 days. All local vendors (boat rentals, restaurants, shops, bike rentals, etc.) were very friendly and very accommodating. There are not many shops and only a handful of restaurants on Captiva but that is part of the charm and why we like the island. Every restaurant we tried was excellent, especially Mucky Duck! Bike trails are good. Beach is nice and clean with many shells but the sand is not sugar white or soft. Captiva is a beautiful gem and we love the lack of "chain" stores and restaurants and high-rises. We will return to the island but will rent somewhere else next time. I have had much better communication from other rental companies over the years.