We arrived after the office closed and our instructions said or packet with key code, etc. would be in box outside of office, but it was not. We had to call the emergency number and it was quickly remedied and the staff apologized for the error. The place is super clean. It was very quiet and other guests very respectful of each other when we were there in late May. The location is fantastic. Beautful views and an easy walk down to the beach, pool, and car. There were a few issues ike the garbage disposal did not work, the counter over the w/d is cracked, the master bathroom door does not stay closed or lock unless you give it good push (pocket door), and the hall bathroom toilet worked but the seal must not have been good because it kept having to fill and was slow to fill the tank. We did not find extra towels until packing up to check out because of their location in the bedroom closet. There are really NO amenities in the condo, which I knew about for the most part due to other reviews, but no hair dryer, no extra paper towels, trash bags, dish detergent, a tiny dish soap and one extra roll of toilet paper, no s&p, foil, baggies, etc. I am used to VRBOs that provide the bare essentials. One of the biggest issues for us, which was not know prior to arriving, was that we were instructed not to turn the AC below 72. We are from MN and 72 is just not cool enough for us! There are no fans provided either. So, I never did sleep well because I was so hot at night.