Our experience was not only far below expectations but ultimately cost us additional money to get taxis and find another location to stay in the beginning of our trip due to multiple unacceptable and uninhabitable conditions.We checked in at approximately 4:30 PM — already an hour and a half after our scheduled check-in — only to find that the rental had not been cleaned. The doorman informed us that we would need to vacate the unit for over an hour to allow the cleaners to clean up. Unfortunately, what followed made it clear that the issues extended far beyond housekeeping delays.We were shocked by the state of the rental. There was shaving cream smeared all over the shower, full trash bags, rotten and moldy food left in the refrigerator, dirty floors and bed — all of which we have documented in the attached photos.The most serious issue, a completely non-functional air conditioning. It was stuck at a sweltering 33C (91.4F) and never improved. When we raised this concern to the doorman right away, his response was simply, “I’ll come back in the morning.”Morning comes and after a full-day excursion, we returned that evening to find the unit even hotter than before — it was cooler outside than it was inside. We informed them and left the keys. This area is beautiful but save yourself the headache. We never slept due to the heat and we were charged 2 nights. Also- trying to get in the door with the key is a nightmare!