This place was simply, in a word, amazing! After staying in (Hidden by Airbnb) s in Rome and Florence, this apartment was a very, very pleasant surprise and even better than the pictures! The only thing that would have made our stay better would have been to have an extra day here. Alice, too, was simply amazing with everything from minor maintenance issues, arranging transportation from the local train station, providing quotes for tours (although we found more affordable options), suggesting local restaurants, giving advice on pretty much anything I wasn't sure about, etc... She was pretty much like our personal concierge! There were some comments in the guest book about it being dark - it is a bit cave-like, without much exterior light, but is very zen-like, cool, very nicely decorated with high-end furnishings, spacious and private. Alice was extremely helpful in all stages of booking, arrival, during our stay and departure. My wife and I are actually convinced that we will return to Cortona and will work with Alice to secure a place to stay and would absolutely stay in this particular apartment again. Did I mention that Alice was awesome?