利用可能な8月のスペシャル！

Dear Sheila, thank you for your candid review regarding your stay in our villa, even if I must recognize we where much surprised about your comments. We have 14 properties in the area and 6 villas in the same street and we are working with our cleaning team from many years and have never got any kind of complain regarding the cleaning. Hoverer, we understand that sometime some missing during this process can occur so we always kindly ask to call us if you have any kind of issue during your stay as we are available 24h for any inconvenience. Just a short call would resolve your problem as our staff is in the area all day long. In any case, we are having a meeting with our cleaning staff regarding. The ants... we are in Florida and this are very common. Sometime when food is left outside they found the way to arrive to this one. In our emails of confirmation we always advise to not live food outside as for the ants. However all our villas are pest controlled but sometime small ants can enter also inside. Thank you for advising, we have already take care of this. Again, just a short call would resolved the issue. I would like to remember you that you've stayed in a Pick season period, New Year, when most of us have familiar or friends visiting. The exterior parking place is for 2 cars so the neighbours guest have parked on the street. I think this is normal for this period of the year almost everywhere. Our community it's a Golf course community and of course depend of the taste on each one but we have never receive complain about the community area. Kind regards, Nicole