Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The condo complex is great- we have stayed here before and love the location and pool area. However this unit was not ready for guests upon arrival and many things were broken or dirty. Upon our check-in, the floors were still dirty from the previous guests, the bathroom floors were wet, the furniture was dirty, and some of the beds were not yet made. We understood the cleaners might not have finished yet, so we called and within a couple of hours the bathroom floors were cleaned and the beds were made. No effort was made to vacuum or sweep the living area floors, wipe down the tables or counters, clean the fridge, or clean the furniture (couches were stained and had debris). Underneath the furniture was an entire summer's worth of dirt. The master bedroom bed box springs were broken, making for very uncomfortable nights. The showers still had hair in them from the previous guests. And dirty dishes were placed in the cabinets, an unwelcome surprise the next morning. Additionally, the kitchen only provides the most basic of items. Recommend ensuring cooking utensils and at least 1 non-stick plan and some cutting boards are available for guests. I did appreciate receiving all the paperwork, codes, and parking passes via mail earlier in the summer so we didn't need to stop by the property management company upon arrival.