The best aspects of this property were the beautiful lake view, the quiet location, and the excellent communication from the hosts. The area is peaceful with very little traffic, making it a relaxing place to stay on Lake Como.Unfortunately, several issues impacted our experience. The most significant was the lack of air conditioning. As an American traveler, I did not realize this was something I needed to specifically verify, and it was not clearly highlighted in the property overview. During warmer weather, this made the apartment uncomfortable.The towels and bedding were also outdated and not comfortable. The linens and towels were rough. In addition, the shampoo, conditioner, and body wash were provided in very small plastic pouches that were inconvenient to use and felt inconsistent with the price of the property.Another drawback was the lack of storage and counter space in the bathrooms. There was nowhere to set toiletry bags or personal items, and adding shelving or other storage solutions would make a big difference for guests.Prospective visitors should also know that Carate Urio is a very small village with limited restaurants, shopping, and activities. For more dining and entertainment options, you will likely need to take a taxi to nearby towns such as Moltrasio or Cernobbio.While we appreciated the view and the hosts' responsiveness, the lack of AC/ the overall comfort level make it difficult for us to recommend this property to other guests.