It was a beautiful place with beautiful views of the river and valley, but each bedroom was on a different floor with steep staircases. None were especially clean, they lacked amenities such as extra toilet paper, soap, very little light (light bulbs out). The rooms, including the kitchen, were not provided with extra bags for garbage. Upon arrival the clothes dryer door was broken, but upon our arrival we called Sabine who sent Christoph to assist. He instructed us how to use dryer but was unable to repair same. Whenever we attempted to reach Sabine, she was very slow to respond & gave the impression that we were a bother. At one point claiming that she had left additional garbage bags at gate, but none were found. Our suggestion is that you really need a new management company, your current one prevents us from recommending your place which is a shame, as it is lovely place.
*Also, we think there should be a warning that the area and the facility, though both beautiful, are difficult for senior citizens to navigate.