The service road to access the ramp is a one lane rutted road that is not easily traversed by a wheel chair or walker. On entering the gate at the ramp there was a swarm of bees. My mom, over 70 yrs old, who was using a walker was stung. Jessica was aware prior to our arrival of her condition. To access the main entry from the ramp, you have to walk around to the opposite side of the home. The paneled glass door is rotted and has bondo holding in glass panels. This door is on the way up the ramp, not the entry door. In the path to get to the front door is a old cable tv wire sticking up through the floor of the porch which is a tripping hazard. There are broken windows & torn screens on both sliding glass doors. The worse was the mold and mildew smell as soon as you open the door. My allergies flared almost immediately. Wall paper is coming off the walls I do have pictures. The hall way wall was spongy at the damagedwall paper, it could be pushed in with your hand, holes in the yellow bed room wall, missing closet door,the other ready to fall off etc, the cleaning lady came with box tape because Jessica stated the problems in the house were not badd enough to spoil my vacation. That was Jessica's fix, box tape. Which didn't stick because the wall was that damp. Due to my allergies, my fiance is on a breathing machine and this is not as accessible as was led to be, safty hazards, I ask for a full refund which she denied. Thanks to many wonderful people at ocean lakes, it took hours in the pouring rain the day we arrived, but we found a great house within ocean lakes. This property is in need of necessary repairs and property maintenence!