カーンコテージ - 熱帯雨林、birdsongとビュー

Dear Tim, Thank you for taking the time to review Khan Cottage - a review to which I must respond. I do wish you had first contacted me regarding your complaint about 'items' that had not been cleaned up after the prior guests' stay. I immediately spoke to my housekeeper with regard to this and she is at a loss to know to what you might be referring. Had you texted me with regard to such an issue at the time of your stay, I could have understood whether or not there was an oversight on her behalf and taken action over it. With regard to the extreme heat over the weekend of your stay, floor fans are provided that can be moved anywhere in the house. However, the house, like so many, will heat up in these exceptionally high temperatures. The blind I can do something about. Historically, I have chosen not to have one at the small window to better enjoy night breezes, the call of the Boobook Owl, frog song at night and bird song in the morning. However, I recognise that times have changed and people increasingly prefer a room darkened as much as possible, often sleeping with an eye mask. I will get a blind custom made for the window. This will take perhaps a couple of months to effect. With kind regards, Sara Jackson

Thank you, Chris, for taking the time to write a review of Khan Cottage. You stayed over an exceptionally hot weekend. Floor fans (including a 'Vornado') are provided. Insects do not enter open doors during the day. A through breeze is generated by hooking open the front door and opening the glass doors. Doors cannot be left open once it is dark and lights are on in the house. Flyscreens are up at the windows. Windows should be left open during the day when it is hot if guests are out. Sara

Thank you, Madeline, for taking the time to review Khan Cottage. It is possible the issue with the TV was to do with the DVD rather than the television. My housekeeper found it functioning after your stay and I have since stayed a week playing DVDs each day to be sure! Sara