見事で充実したビーチパッド-5ベッドルームスイート、プール、ビーチまで徒歩4分

Thank you again for being our guest and we hope you your fellow yogis has a great time. Hope to see you gain soon. Namaste!

And you and your group were wonderful guests! Organized, open and communicative. We hope we are afforded the opportunity to play host to you again in the future. Pura vida and thanks!

Mil gracias for the nice review! We are always genuinely happy to read these reviews and appreciate the time you took to write. We will check on the water pressure in the upstairs bedroom ASAP. I think it's a simple fix to adjust the pressure setting at the water tank. We hope we are afforded the opportunity to host you again in the near future.

Thank you for your business. We sincerely apologize that our home did not meet your expectations or exact to your standards for luxury accommodations. As a host, we really try to be transparent and WYSIWYG ("what you see is what you get") and apologize if the copy and photos depicted on the HomeAway/VRBO did not fully convey to you what you were renting. You are our first customer to ever express any such concerns since 2010. This million dollar resort property in Costa Rica was designed accommodate multiple families. To benefit any future renters, here's a primer on our home and its layout: The main house is shaped like an "L" and includes both the four Cabana Suites and the Bunk Room, which are all part of the same structure. The Bunk Room, which was originally intended as a Master Bedroom, is up a short flight of stairs. Each Cabana Suite has a 4-post queen size bed, and the Bunk Room has three full-size beds and two bunk-style singles that are cantilevered above two of the full-size beds. The Cabana Suites and Bunk Room are all air-conditioned along with ceiling fans. All rooms have safes to store your belongings. The safes in the Cabana Suites are visually hidden in a recessed area and are located inside another locked mini-bodega. The second structure is the Rancho, the palapa-style, thatched palm roof space near the pool (10 yards away from the main house and cabanas by design because the Rancho serves as main social hub for the property and the proximity affords privacy when you need to escape from the activity in the Rancho). This space has the kitchen and dining area and areas to lounge and kick-back. The loft or second story of the Rancho also has two full-size beds and two single beds, but because it is open air, no air-conditioning, just overhead fans. Our home is located in the Guiones Beach Club, a gated little development with a dedicated security 24/7 staff (two to three full-time guards who patrol the development). We have a total of 13 beds: 1. Four (4) 4-post queens in the suites (air-co and overhead fans); 2. Three (3) full/doubles and two (2) singles in The Bunk Room (air-con and overhead fans); and 3. Two (2) full/ doubles and two (2) singles in the loft of the Rancho (no air-con, only overhead fans as it is open air space). We can move beds from room-to-room but this is the standard configuration.

Peter — thank you for choosing Paloma Azul for your Christmas and New Year stay, and for sharing such a thoughtful review. We’re so glad the house worked well for bringing your extended family together and that you enjoyed the pool, beach, and open-air living. Your kind words about our support truly mean a lot. Paloma Azul is a classic Costa Rican beach house, designed to live close to nature. When food is fully secured (as outlined in our house guide), wildlife visits are usually a non-issue — but as you noted, our curious raccoon neighbors are quick to investigate if something is accidentally left out. Thanks for flagging this so we can continue setting clear expectations. We also appreciate you letting us know about the air-conditioning issue during your stay. Holiday timing made immediate service difficult, but we’ve since replaced three-bedroom units with new, higher-capacity systems to improve daytime comfort. You also raised helpful points about amenities and listing clarity. Based on feedback like yours, we’re updating our listing — including clarifying views and confirming that boogie boards are no longer provided. Most importantly, we’re happy your family enjoyed your time together and one of our favorite stretches of coastline, beautiful at both low and high tide. Thanks again for staying with us. Pura vida, Craig & Cristina 🌴

Thanks a million - or mil gracias! - for being such great guests! We normally advise everyone to arrive to our home before sunset (usually around 6pm year around) for that exact reason and iffy road conditions, but because you had a private driver, we let it pass. A midnight drive is difficult for us and we have been coming to Nosara since 2007. So happy that your vacation was minimally affected by the hurricane. The people in the beach towns in the northwest end of CR like Playa Coco and Play Ocatal were not so lucky. We hope we have the opportunity to play host to you again.

Thanks so much for the detailed and thoughtful review! Your crew was a great (BIG) group. I appreciate your candid feedback and plan on making a few changes per the suggestions that we discussed. We depend on it to make your next visit or that of another incoming party a better experience.

Christian, we want to profusely apologize again for your experience. It did not meet the high standards we set for our guests and certainly does not match the 5-star ratings of almost every guest we have had hosted over the past twelve years. Your user experience was a tragedy of errors, and it does not really matter whose fault it was. We will state again your reservation did not appear in VRBO calendar which also matches up to a calendar software problem that was also showing bookings in April in our calendar that did not even exist. Your arrival was a complete surprise to us but our staff arrived in less than 45 minutes on a Saturday evening to give you entry and set up everything. We also quickly delivered about $200 of groceries, beer and wine to the house as an act of goodwill. The situation the following day with the power outage with national utility company called ICE was indeed unfortunate but nothing that was under our control. Water, internet and electrical outages are fairly common in Costa Rica which is one of the reasons we specifically address this in the rental contract. When it became readily apparent the utility company was not going to come to the rescue, we immediately hired a top notch electrician to fix the problem - rebuild the meter and replace all wiring - which was non-trivial and expensive. That said, the issue only affected 240v appliances; all the lights, and other appliances worked as usual. At that time, we offered to provide you a 100% refund of your rental AND find alternative and comparable housing for your group. You and your group declined the offer. In any event, we told you we would still take care of you and in that spirit, we refunded $4000, which is 4/7 of your total rental fee - a full comp for all the days the utility issue affected your stay. Under advisement on what was the right thing to do, the representatives at VRBO told us that was way above and beyond the norm. The issue with the toilet in Room 2 could have been fixed by our maintenance crew in less than 10 minutes, but you would needed to have communicated that to us. If you call us, we can also tell you how to receive a full refund of the VRBO guest service fee - like the utility company in Costa Rica, this is not something we have control of but more happy to help! We can also discuss the guest property damage issue in Room #1.