Early morning wake up about 6.30 am to 7 am 5 - 6 days a week with loud trucks, multiple tradies, power tools, jack hammers throughout the day. This will continue until December 2017 but likely carry onto Jan - Feb 2018 the owners of the construction property next door advised us. We even at times had trouble hearing each other talking inside the house a few metres apart. The property manager (Deb) offered another house to go sit in during the day close by to avoid the noise but with a 2 year old it was not practical as it had to be kept clean and not to use the beds etc. It would have been a daily massive effort to pack everything up to take with us, and still did not address not being able to sleep in at all, plus of course not what we were expecting and paid for. It may have been a genuine offer but it felt more like the offer was in order to be a rebuttal to this very review if I were to write one such as this. The property manager apparently contacted the Sandcastle "Retreat" owners and they agreed to refund some money for the inconvenience which was less than 10% for a 13 day stay. I simply don't think that was anywhere close for the inconvenience, also considering they knew about the construction site next door.
Other items to mention is that there were issues with the Wi-Fi not working (a temporary solution was offered with a Wi-Fi dongle) delivered a few days later, the garage door does not work and we had to park on the road the whole time and there was not mattress for the cot for our two year old which I had informed them of early in emails back and forth when planning months earlier.
It's the holiday we are forgetting as it was saved up for and looked forward for nearly 6 months to have almost every day for nearly two weeks being woken up early. The whole point of our stay was for us to both unwind from very busy jobs and to relax on the deck or the beach with our 2 year old (as much as that is possible) but the noise from next door made that almost impossible and very hard to ignore.
Most disappointing was the property owners of the construction site next door advised us on a few occasions, when they were apologising for the noise, that Deb (property manager) and the owners of the Sandcastle "Retreat" had been notified early May 2017 of this planned demolition of their existing house and the new house construction. Our stay was from 24th June to 7 July and Deb informed us after we contacted her about the noise that she only knew