we had to get a exterminator , the plumbing in one of
the bathrooms had to be fixed, the comforter on the bed was
soiled. we found 3 dead roaches inside the property. the door
stop was broken so we could not open the door. would not rent this condo again.
louise d.
2020 年 4 月に 29 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 12 月 27 日)
Hello, those are all minor issues and we responded right away to fix them. Due to multiple cancellations from COVID the condo had to be left vacant for several months and those problems can all be expected. This is one of the nicest condos and complexes on Bonita Beach. My own family stays here several weeks out of the year. To be as gentle as can , this was a very difficult traveler. Glad you won’t be coming back.
One more thing I would like to add. This traveler cancelled last minute well outside the cancellation policy and still expected a full refund. I was able to work something out so they could stay a few months later and did not lose their money. I think this review is overblown and vindictive because they wanted their money back instead of a credit. “Soiled sheets” must be a false or made up accusation. That’s just not possible with the cleaning staff we have. I should have just followed the cancellation policy rules of VRBO and not given a credit. I feel like I have been taken advantage of and now on top of that I have a bad review that I don’t deserve for this beautiful condo. I just wanted anyone who comes to read this review to know the full story.
宿泊者限定の口コミ
10/10 (非常に良い)
Susan T.
2018 年 12 月 18 日
Quiet Getaway!
Nicely appointed condo despite the fact it does not have a lanai. Quiet, relaxing with fabulous views of the ocean and all its aquatic life. Well equipped kitchen, comfortable bed and furniture. The television is not high def but got used to that! Walking the beach everyday and swimming in the warm water sure beats our cold New England weather. Would rent this unit again!