The property itself was great. So close to the beach. Found a nice place to eat, very close by, where we walked to in the pouring rain. Lots of coffee shops and cafes close by on the beach front. Would be lovely on a normal weekend - we were there on the Rain Bomb weekend.
On arrival at 4:30pm, I went to the reception office (couldn't find the guy, had to ring him). He doesn't manage this property, so I had to track down the number of the managing centre. There was NO contact information on the emails I received. I had to google the number. Thankfully, they were just a couple of minutes drive away.
Downside, absolutely no toilet paper, no dishwasher tablets or dishwashing liquid and no garbage bags. I expect that most places have a starter pack to get you through until you get to the shops. I may have "borrowed" some toilet paper from the nearby public toilets when we went for a quick walk, before we managed to find a store.
Due to the "rain bomb" and were unable to return to Brisbane on the Sunday. I called the office number (found on the tax invoice, but not on any other place in the unit) and their answering machine gives an after hours mobile number. The helpful lady was able to let us stay another night (or the option for the rest of the week if required).
I'd definately consider going back on a weekend with a more pleasant weather forecast.