サンセットコテージ、バイロンベイ

Hi Kim, we are so pleased to hear that you enjoyed your stay and what beautiful weather you had too! We hope to welcome you back in the future. Thank you for being a lovely guest!

Dave & I are thrilled that our lovely guest Conan & his partner enjoyed the cottage, despite the rainy weather and we would be delighted to welcome their return in thee future. Take care Conan

The cottage is a very secluded private setting, as there is a very high long privacy fence between both the house & the cottage. Also the side of the cottage that is adjacent to the fence/house only has 1 very high small window that is tinted so no-one can see in. The other windows/glass doors in the cottage either have block-out blinds or they face the bush where no-one can walk past, so there is no issue with privacy at all. The privacy fence also blocks out any noise etc. We have never had any other guests complain or comment about privacy since the cottage has been letted out for 4 years & we have received more than 100 reviews.

Thanks for your review Sarah. I'm sorry that it was a hot day when you arrived but we don't normally leave the A/C on for guests unless requested as guests arrive at all different times & don't usually tell us. Also it is not environmentally-friendly to leave the A/C running when no-one is at the cottage. I'm surprised to hear that it took 3 hrs to cool down as we have never experienced that, given the cottage is small & the A/C is new & very powerful so it usually only takes us about 10-15 mins to cool the cottage down. I'm sorry that the cleaners had not removed the rubbish in the small bathroom bin (we have spoken to them about that & I apologise again, but that was definitely a one-off as the cottage is usually impeccably cleaned). I agree the wi-fi is intermittent as is the mobile reception. This is the case in most parts, if not all of the Byron hinterlands & is in fact a characteristic most guests like, as they are coming to stay to get away from the stresses of being contactable 24/7. It is a 10 minute drive to the beginning of Ewingsdale rd (which is Byron Bay) and yes about 15 mins to the centre of town. This varies depending on the traffic. A starter pack of basic items such as toilet paper, tissues, water, milk, tea, coffee, olive oil, spices, hand wash etc is left for guests (as it mentions in the booklet). Once this is used it is expected for the guests to replenish these items for the duration of their stay, as is the case with most self contained accommodation. I note you stayed in December but didn't put a review on until February. I wished you had of contacted me with your concerns in the meantime, as I don't feel based on all the positive wonderful reviews we have received from guests, that a 3-star rating is fair.