We rented the property for 12 days. We have rented other places through similar methods over the past few years. The home is very nice. Beds are comfortable, view of pond and golf course was great. Neighborhood was nice.
We were met at the home by Dazery, who gave us a tour of the property. She identified herself as a good friend of the owner. We followed her through the front door and were immediately instructed to remove our shoes and told we were not permitted to wear them in the house. There was a basket of flip-flops at the front and back doors we were told to use.
There was no hand soap at either of the master bathroom sinks. The bath towels were stained. The Master bedroom was nice and had room in the closet but there were virtually no drawers that were empty to put clothes in.
We had no hot water for a couple of days or so. It was barely warm enough to shower but we managed. The hot tub and pool were too cold to use for 4 or 5 days. The grill by the pool was not working. The other grill needed cleaning so we didn't bother to use it. The TV in the master bedroom and in the living area adjacent to the kitchen did not work.
It was a nice home, but we were put off right away by the fact that the owner did not allow us to wear our shoes in the home. We have a home as nice as this one and would never ask anyone to remove their shoes before they walked on our floors. Had we known that ahead of time, we would never have rented the property. We had no intentions of using the flip-flops. We abided by their rules by going barefoot or wearing socks, but weren’t happy about it.
As soon as we finished the tour with Dazery, we went to the store to shop for hand soap, body wash, shampoo, and paper towels.
The TV issues and the pool and hot tub not working were blamed on a power outage that occurred with some storms the week before and were eventually fixed.
There was a laundry room, so we washed towels before using them. The stains came out.
When Dazery was back at the house rebooting the TV’s, I mentioned the water temperature in the house. We found out the hot water tank had been unplugged.
Dazery was very helpful and apologized for all of the inconveniences that we had to put up with and did her best to see that issues were corrected.
We would recommend to the owner to consider hiring a management company that would make sure the property is ready to receive guests, because in this instance, it certainly was not.