4/10 (不満)
Manizha A.
2023年5月22日
良かった点 : 清潔度、掲載情報の正確さ
気になった点 : チェックイン、ロケーション
Disappointing Experience
My partner and I booked the place for a couples retreat. Unfortunately we broke up and needed to cancel the reservations. Even though we gave 2 weeks notice we were advised there’s a strict no cancellation rule…
We decided to go anyway and make the most of it. We arrived at night and it was pitch black. It took us 20 minutes of hunting around before we found the keys. The owner would take their time getting back to us so we were locked outside in the cold.
We were told no smoking or else there would be a fine…but we found cigarette ash in the kitchen by the power point.
The cutting board was covered in mould. Once again, it’s funny there’s fines left right and centre but no concession for poor cleaning or the ash on the kitchen counter top?
The pool isn’t heated so don’t book in winter it’s freezing
They had butter and spreads but no bread. They had limited fire wood. We wanted to cook our dinner over the fire but the fire ran out. There’s no lights outside where the bbq is so we had to cook in pitch darkness.
The fairy lights in the bedroom were out of battery.
Anyway long story short it kinda felt like a doll house. They give you half of everything like bbq with no outdoor lights, pool without heating, fairy lights without battery, cutting board but the catch is it’s covered in mould. Spread but no bread: it’s like a big joke
The good thing that came from the retreat is we got back together after it,
Manizha A.
2023 年 5 月に 2 泊滞在
