Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We wanted to stay in River Run so it was easy for us to move the kids to the base of the mountain. This property looks directly at the free Montezuma lot. This means that it's probably one of the furthest condos from the gondola. The condo is directly above one of the hot tubs. The guests using the hot tub are very loud at night, we could clearly hear everyone's conversations. To truly sleep 4, you need an air mattress because the sleeper sofa was uncomfortable, even for sleeper sofas. The sofa pillows are definitely well used, there are big pins holding the cover on one, be careful not to stab yourself. We were early enough to visit the property management office, boy, they need some training on customer service! People skills are not their forte. I asked about an early check in, it would cost $20, which is fine. I also asked since I was there, could you give me the key card now so we don't have to come back. The answer was a firm "no way." I am assuming they don't have the technology to turn on the card at the 4:00 check in time. In any case, I heard from them a few minutes to 4,, so early check in was clearly not an option. Once in the property, we pulled out the crock pot to make dinner, and it had the thickest crust of something burned inside it. We called their emergency line and within the hour, they came in with a new crock pot and took the filthy one. Just double check your kitchen ware to make sure everything is actually clean ahead of time. Their emergency folks do seem nice enough.About the complex:We tried out the heated outdoor pool at the Dakota Lodge, one building over. While it is heated, it's not heated enough, it was still cold in the water. The skating rink is nice, be sure to bring your own skates if you have them, the rentals don't fit quite right, they are fat around the ankles where you need the most support. Hot tubs, community tvs, pool table all seem to be nice.