Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
All of this information was left as a review to Summit County Mountain Retreats property company. Heat - baseboard heat never turned on. Only source of heat are the 2 space heaters provided and the gas fireplace. Appliances - refrigerator froze everything, despite Turning it to lowest setting. Vegetables, cheeses, meat, milk, etc Stovetop - only 2 of the 5 gas burners would lightOven - Oven door would not close without slamming. The number “4” on the oven panel keypad does not work so you CAN NOT program any bake temperature that starts with a “4”. Dryer - does not actually dry anything, even after 3-4 attempts to dry.Missing items - no hot pad to pull a pan out of the oven. Inadequate bedding for the queen pullout couch (missing pillowcases). Elevator - not working, which makes moving equipment very difficult through the stairs Recess cans - several can lights falling out of the ceiling. Master bath - toilet seat is very loose, left sided sink drain plug does not work. Facility - water leaking from the basement drop ceiling on the east end of the parking structure. Check-in process - arrived at 1545, and no envelope in the lockbox. Was told to return at 1630. When I returned at 1630, no envelope in the lockbox. Went to the office and the envelope was on the desk. Not sure what happened, but the envelope didn’t make it to the lockbox. Overall, the building is in a great location, the ski lockers are useful and well situation, the unit is spacious, but VERY tired and there are several things that don’t work at all (baseboard heat) and several appliances that don’t work properly. The dishwasher was new and functional and the queen pullout was a comfortable mattress. Overall, I don’t think we realized the value for what we paid to stay in this unit. Calls to the number provided for service/help after arrival were NOT met with a friendly ȁ