Olivia was attentive and very responsive, but not intrusive. The house worked great for our purposes. Nice neighborhood and porch. No issues with wifi, plenty of extra towels and linens, and it was great having the washer/dryer. It was particularly great that there was coffee ready for our use before we could get to the store. All of the TVs work via Roku, which I didn't love, but maybe just because it is not what we are used to. A few mixing bowls would have been great to have in the kitchen, but we made due fine without them. Would definitely stay here again next time we are in town. Thanks!