We stayed same place in summer of 2019, and we were wonderful renters, same people, one less animal. I know her rules, but a little harder to follow with 2 feet of snow and temps down to 5 degrees. Dogs have to pee! They go out and pee, IN THE SNOW. They poop in the snow! They have no 7am to 7 pm schedule and then sleep all night. One dog was not acclimated and pooped on the deck, which promptly froze like rocks and was removed. I did NOT pick up yellow snow! I apologized profusely if my adult relatives did not police their dogs as well as I did mine, and I have let them know!! We were given a later checkout and spent several hours removing dog hair (yes, dogs shed—large cleaning fee says owner understands that), mopping floors, reading and following close up instructions. I was only aware of 1-2 “accidents” downstairs…my daughter assured me she used white vinegar and scrubbed the area on the laminate. We spent every morning removing snow on the deck, steps and even from the drive when snowplow no showed. I MAY NOT HAVE SCOURED THE 2 FOOT DEEP SNOW FOR EVERY DOG STOOL! Dogs go out, it snows at night, covers dog poop—I would have had to filter all the snow in the yard. it was between 5 and 20 degrees under winter storm conditions. Dog pee on the snow will be gone first warm up. BARKING: the three adjacent houses ALL HAD BARKING DOGS, often at night! When one dog barks, our dogs bark. We took dogs out on schedule AND ON DEMAND, to avoid owner complaints, if other dogs are barking, whatever time of day or night, our dogs would bark…even at 3 am! I slept on couch to let them in and out. I am so sorry about any dog pee you think you found. I would be too at my house. But getting downright nasty in response to my humble apologizes, taking large deposit on top of high cleaning fee and threatening to try and take more will not be profitable for owner. I understand, not to return to your rental! I’m sorry, nice place! But you are trying make killing off this rental and your concerns. We did take photos just before departure and are willing to defend ourselves above my above admitted shortcomings. Some of your concerns appear unfounded. We have Never had a bad VRBO or other review with our pets!