4/10 (不満)
Danielle D.
2023年9月25日
良かった点 : チェックイン、コミュニケーション
気になった点 : 清潔度、掲載情報の正確さ
Not what we expected
I am not one to write reviews & this pains me to share because the owners were very responsive & extremely kind but this was definitely not what we expected.
We were hoping this would be our annual go-to spot but it was extremely disappointing. It's a nice house but it is not well kept. We walked in to sand on the floors and my 1.5 y/o daughters feet were black from walking around barefoot, so clearly the floors weren't cleaned well. We saw a mouse, there were mouse droppings underneath the kitchen sink, found a grasshopper in my bedroom that I had to capture & release, there was residue / smears on the fridge, microwave & tvs, the throw pillows on the beds seemed very worn & dirty, there was blood on my mattress pad, no blinds on the br windows upstairs, stains on the walls, stairs & furniture, sand in the dressers, closet door was broken in the master, the upstairs bedrooms were connected so you had to walk through one to get to another. It's a busy street too, so lots of noise when you're sitting on the porch with the cars driving by & every morning around 630 / 7am a loud trash truck picked up the trash next door which woke us up.
I will say that the owners were apologetic about the cleanliness and brought a new mattress pad over asap to replace the bloody one. Additionally, they came and set up some mouse traps the next morning. Aside from the busy street, the location is great being right next to a market and about 2 blocks from the beach / boardwalk.
Danielle D.
2023 年 9 月に 4 泊滞在
