Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Reaching out to share our experience this year at Sunset Blue. As I recall, we have been a consistent renter of this home since 2015. Recent changes, however, make it unlikely that we will return. First, the decision to switch from cable to streaming in-home entertainment for all rooms other than the second floor main was an unwelcome surprise. In addition to the hassle of having to remember passwords or sign up for app services, the internet bandwidth is not always reliable resulting interruptions and delays (particularly on older Apple devices like to the AppleTV boxes used in the master and in the first floor living room). Also, if a decision like this is made, it must coincide with upgraded televisions that accept smart casting from non-Apple devices. On a week filled with varied sporting events from conference basketball tournaments to The Players this proved problematic. Particularly given last year’s stay when we had to have the cable provider out to address broadband speeds. At a minimum, guests should be made aware of this as it greatly impacts usability. Second, the repeated requests to unlock the first floor Nest from its set program was a nuisance. The program kept raising the temperature to 78 after being set to 72 degrees. It took two calls and three days for this to be rectified. This is unacceptable in my mind.I am not going to post this to VRBO as I am not interested in bashing the rental as it continues be a well-maintained and enjoyable abode. I would ask, however, that my sentiments regarding our experience be shared with the owners. Finally, please consider adding Sylvain’s Caribbean Restaurant to your list offerings in your app. The patties, jerk chicken and salt fish and callalloo are very well done. /