美しいヴィラ！ 87オーシャンブリーズ、ウォークトゥザビーチ、無料自転車、テニス、3プール

Based on this review please take it with a grain of salt. I have a 9.4 excellent review…. This guest from day one complained. He was told before his trip that there is a soft spot in the family room that needs repaired. There is not a hole simply a soft spot. I could have cancelled his trip instead to have it repaired. These floors were done 2 years ago and due to moisture we need to repair. This is very common on the island. Again, no hole and the spot is getting repaired this month. There is not a hole in the ceiling either! The ceiling is poppy ceiling and there is a tiny slit of the paint that just needs redone. Again, no hole and amazed someone would have the nerve to even say this. The fridge did have a small leak, but we arrive next week and plan to replace it. It still works so not a big deal. The dishwasher didn’t work because he had a switch off. Again, it worked! The thermostat was set on vacation mode and changed by a guest. I offered our maintenance man to come fix the outlet that wasn’t working. Unfortunately, Peter would not allow him to come while he was out and about and would only give our maintenance guy a one hour window the two days. You get what you pay for. $135 a night is a steal. I would recommend paying for a more expensive place if your high maintenance. Peter also complained about the free bikes and gave the owners wife at sharkys a hard time. Some people you can’t please and Peter is one. I make sure our condo is clean and do my best!

I’m so disappointed to read this. Unfortunately, the heater broke and we had no idea. We did get it repaired and had a whole new duct system installed. I do my best to make all guests happy. We are constantly updating our unit and most guests love our place.

Hi Katie! I am sorry to hear this. Unfortunately, the management company who manages all of the units wasn’t doing a good job so we just changed companies July 1st. Everything now has been going smoothly! I apologize for the confusion!! As far as the floors we just had them redone. The moisture is an issue for all units and this is common. I just called them to look at the soft spots. As far as the handle it’s now fixed. As soon as you told me about the issue I sent a maintenance man in to fix. Unfortunately, I manage this unit from Ohio and rely on my guests to notify me of any issues. I’m good about sending someone in to fix any issue. The bikes are always being maintained or switched out. I have considered not offering them, but all my guests usually love them. I try my best to stay on top of everything and usually my guest are all very happy. I actually have many returning guests. I apologize that your stay did not meet your expectations.

Hi Kathy! Thank you so much for your feedback. I was not aware of the outlet so I will send someone in to fix it. The tiles have been fixed, but unfortunately did not stay so we are replacing the floor this fall. We are booked solid this time of year. We were just there and replaced some items. Thank you so much for your feedback!