Beautiful 2BD/2 Bath Condo Home 221

Thank you for your feedback! We’re glad to hear you found the home very nice, even though you didn’t have a chance to use the pool. We also appreciate your thoughts on the pricing. We strive to offer a great experience that reflects the quality, location, and amenities provided, and we’re always grateful for guest input. We hope to have the opportunity to host you again in the future! -The IHM Team

Dear Barabara. We're thrilled to have been a part of making your family trip wonderful. Thank you for your kind words regarding our service, accuracy, and the quality of the property. It's fantastic to hear that you had a beautiful stay and were able to enjoy the clubhouse amenities as well. We can't wait to welcome you back for another fantastic experience in the future. Thank you for choosing our property!

Thank you for your fantastic review! We’re so glad you enjoyed your stay and appreciated the privacy and cleanliness of your unit. It’s great to hear that our management team was able to assist you anytime you needed. We truly appreciate your recommendation and hope to welcome you back soon! -FB

Hi Chris, We appreciate your review, we will take your suggestion into account because as a company we are always willing to learn and improve to better the experience of the guests. We are so happy to see that you enjoyed your stay and hope to see you soon!.-AA

Hello, thank you for your feedback. We have sprayed and treated the house against ants. Please make sure these issues reported during your stay so we can fix the issue immediately. -EA

Hi Barbara, Thank you for taking the time to share your recent experience at our property. We are glad to hear that most of your stay was enjoyable. However, we are truly sorry to hear about the inconvenience you experienced with the grill. Please note that we have issued a refund of $29.95 to your account for the grill. We appreciate your patience and understanding during this process. We value your feedback and will use it to improve our services. We hope that you will consider staying with us again in the future.

¡Qué bueno saber que disfrutaron su estancia! Nos esforzamos por brindar lo mejor a nuestros huéspedes. ¡Esperamos darles la bienvenida de nuevo pronto!

Hi Terra, We are sorry that you have had that experience, since your reservation our team is bigger and more capable in order to avoid this kind of situation. Our process for arrival and communication has been improved so we have a shorter time of response. However, it is good that you point it out so we can keep getting better in order to provide a better service every time. Thanks for being so communicative and we hope you change your opinion and visit us again.

Thank you so much for your feedback. We appreciate the time it took to share, we hope to host you again!

We're very happy to hear you the property was to your liking and hope to see you again soon! -EA

We're very happy to hear you enjoyed your stay and our help was helpful to you. We're closely working with our team to improve communication with our guests to provide them with a greater experience Please keep us in mind for your next trip! -EA

Thank you ! Come back soon

Thank you so much for the feedback! I will definitely let maintenance know so we can fix those issues!

Katherine, thank you for the 4 stars, we are working every day on implementing the fastest access thru the gates, as well as monitoring the disorderly guest. Please consider our company again for your next vacation

Thank you Chasity for your honest feedback, we made sure to contact the Clubhouse and voice your opinion about protocol. Thank you for allowing us to host your stay and would love to see you again