Upon arrival, it appeared the condo had not been cleaned to the standard we expected. To make ourselves comfortable for our week-long stay, we washed the master bedroom linens, bath linens and rugs, swept the floors, and wiped down the kitchen and bathroom countertops. Because we arrived late in the evening, I did not contact the owner until the following day. When notified, he was extremely responsive, apologized sincerely, and provided compensation for the inconvenience. It was clear he expected the property to have been properly cleaned prior to our arrival.Based on the many positive reviews of this property, I believe our experience was an exception rather than the norm. Aside from the initial cleaning issue, the condo itself was wonderful. The furniture was very comfortable, especially the master bed and living room recliners, which were greatly appreciated as we deal with chronic back and hip pain. The balcony furniture was also excellent, and the views from the fifth floor were outstanding.The condo was well-equipped with everything we needed for our stay, and the host was responsive, gracious, and committed to addressing our concerns. We had a wonderful week overall and would gladly return to this beautiful Gulf Shores property in the future.