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What a wonderful note to read! We're so glad your girls' trip was filled with relaxation, from the clean, well-appointed home to that screened porch with the pond view and waterfall sounds. It's great to hear the beds were comfy and the space was dark and quiet for restful nights. Thank you for sharing such a detailed and heartfelt review!

Susan, we’re so glad your girls' weekend was comfortable and enjoyable from start to finish! It's wonderful to hear that Chelsey Cottage exceeded expectations and that the decor stood out to you in person. Comments like this make all the effort we put into the space feel truly worthwhile. We appreciate you sharing your experience and are thrilled to hear you'd choose to stay again. We look forward to having you back with us soon!

Amy, thank you so much for your wonderful review! We’re delighted that you enjoyed the screened porch, comfortable beds, and beautiful surroundings. It means so much to hear that your family made special memories together, from meals and games on the porch to puzzles between hikes. We’d love to welcome you and your family back to our Highlands cottage for another relaxing mountain getaway soon!

Charles, thank you for staying with us during the holidays and ringing in the new year at Chelsey Cottage. We’re glad to hear you had a great stay and enjoyed our comfortable beds and accommodations. Please come back and stay with us again soon.

We're so glad you loved the home's cozy, lived-in feel and found the kitchen and beds comfortable. It was an unusually warm summer, and while the nights are normally cool enough for the fans to draw air into those downstairs bedrooms, we understand it made sleeping a bit harder this time, so we're considering adding individual A/C units to those two rooms. We're also not sure what caused the communication breakdown with Vrbo on your check-in day, as we don't deal with Vrbo directly, but we have been sending personal welcome texts from us to guests at check-in, and we'll make sure Evolve addresses this issue with Vrbo. We're happy the stay was still comfortable and enjoyable overall and we hope you will come stay with us again soon!

From the owner: "Hannah, thank you so much for your kind words. We’re thrilled to know that you and your guests enjoyed your stay at Chelsey Cottage. Please stay with us again soon."

From the owner: "Lane, thank you for your 5-star review! We are so glad to hear that you had a wonderful stay at our place. Please come back and visit us again soon!"

From the owner: "Thanks for your kind comments, Helen. We're glad you and your guests enjoyed your time at Chelsey Cottage. Great to hear that this is your favorite location to stay in Highlands. Please come back and visit us again soon!"

From the owner: "David, thank you for staying with us at Chelsey Cottage! We appreciate your kind words and are glad to know you enjoyed your stay during the Thanksgiving holiday. We ensure guests have everything they need during their time in the mountains. Please come back and stay with us again soon!"

From the Owner: "Thank you for bringing that to our attention. We will make sure and update the info accordingly. Thanks again, and we look forward to hosting you again soon!"

Kathy, Thank you so much for your glowing review! We are so glad you guys had a great girls weekend and we look forward to hosting you again soon!

From the owner: "Thank you for your kind comments, Maribelle. We're so glad you and your family enjoyed your time at Chelsey Cottage, especially noting the cleanliness, full amenities, and peaceful outdoor setting. Please come back and stay with us again soon!"

From the owner: "Thank you so much for your kind comments William. We are so glad that your parents enjoyed their anniversary in Highlands and staying at Chelsey Cottage!! Please come back and stay with us again soon!"

Thank you for sharing your feedback. We sincerely apologize for the initial miscommunication surrounding your service animal prior to check-in — we completely understand how frustrating that experience was, and we are actively reviewing our check-in handoffs to prevent this from happening again. Regarding the outdoor area, our team is inspecting the porch immediately to ensure all cords are safely routed and cleared. We also appreciate your note on the stairs; while they were fully rebuilt to local safety codes during our 2021 renovation, we will continue ensuring our listing descriptions make the layout clear so future guests can plan accordingly.

From the owner: "Ellen, We're so glad to know that you enjoyed your stay at Chelsey Cottage and that it was very convenient for you to attend the wedding at Flat Mountain Farm. We're glad you had everything you needed and were well supplied during Hurricane Helene, and that you were able to travel home safely. Please come back and stay with us again soon!"

From the owner: "Kim, we are so glad to hear that you and your friends enjoyed your stay at Chelsey Cottage. It is great to hear that the home was inviting and cozy, including our newer mattresses. We do have 2 large outdoor umbrellas that were put away because of a storm right before your stay. Very sorry that they were not put back out before your arrival, but we have done so since. Please come stay with us again soon!"

From the owner: "Helen, thank you for your kind comments! We're so happy to hear that you and your family chose to stay at Chelsey Cottage for a second time! We appreciate the specific feedback on the interior design, as well as the outdoor space. Sitting on the deck, listening to the sounds of nature by the pond and the waterfall, is one of our favorite places to relax as well. We hope to welcome you back for another stay with us very soon!"

From the Owner: "Louis, we’re so thrilled to hear that you and your family loved your stay. We love beating the heat also and getting into the cool mountain air. It’s so wonderful to know that you had everything you needed during your Thanksgiving holiday. Thanks for your kind comments about our decor and the home’s proximity to great hiking spots. Please come back and stay with us again soon!

Owners response: "Rob, Thank you so much for your kind response! We are so very glad you all had a great time at Chelsey Cottage & we look forward to seeing you again soon! Cheers!"

Shared from the owner: "Rob, thank you so much for the kind words! We are so happy that you had a relaxing time at Chelsey Cottage. We would love to host you again soon! Have a wonderful summer and we'll see you again!"

From the owner: "Thanks for your kind comments, Neal. We're glad you and your guests enjoyed your time at Chelsey Cottage. Please come back and visit us again soon!"