This place was rough. Starting at checkin, the door code didn't work. I called and texted the host multiple times without answer. He finally called me back 45 min later. Upon entering the house, all of the AC units were off. The thermostat showed 82 degrees. For guest comfort, the AC should be on upon arrival. There are only AC units in the bedrooms and living room. That means that the dining room, kitchen, and patio room are extremely hot. They never cooled down because the AC units were just too far away.-The patio door locks when closed from the outside, and we were locked out. -There are three pull-out couches, but only one pillow was available.-The Teflon coating on the cookware is severely scratched and is not be suitable for use.-The coffee pot still had used coffee grinds in it and coffee burnt to the carafe. After texting the host and host company multiple times, they didn't respond until after we checked out and just said they would "address my concerns".