9BR Kissimmee Resort Home w/ Pool, Game Room

Thank you for your review, Tanzania! we hope you come back soon!

Hello Corina, Thank you for your comments. We are very happy to know you and your family had a great time in our home. We will be waiting to host you soon again. 😊

Dear Kimberly, Thank you for your wonderful review! We're thrilled to hear you found our property comfortable, clean, and spacious. We look forward to welcoming you back for another great stay. Best regards, Columbia Management

We are happy to know that you enjoyed your stay, we hope your daughter is better now. Our apologies about the communication, on that time we had some phone issues, but finally the important thing was to get in touch with you. We hope to see you soon as well!

Thank you for staying with us and thank you for your feedback. This will definitely help us improve!

Dear Marie, Thank you for your feedback. We're glad Hector's service impressed you and that your family had a great time. We're addressing the issues you mentioned to improve future stays. We appreciate your continued trust in our company. Best regards, Columbia Management

Hi Erica! We are really happy to read that you enjoyed your stay at our property, especially the response of our team, we are always striving to have the best communication with the guest and to promptly address any concerns they have. We hope to host you back again anytime soon, Erica.

We appreciate the time taken to give us a review, it certainly help us to improve. Our maintenance team already fixed the points you kindly shared with us. Hopefully we have the opportunity to host you back!

Dear Apoorva, Thank you for taking the time to share your experience at our home in Kissimmee. We're pleased that our spacious accommodation fulfilled its purpose for your father's 60th birthday celebration, allowing you to gather friends and family from across the country. It's wonderful to hear that you enjoyed the clubhouse amenities and found the check-in process seamless. We appreciate your detailed feedback about the aspects of our home that didn't meet your expectations. Your comments about the furniture, game room equipment, and outdoor seating are valuable insights that help us improve the guest experience. We understand how these details can make a significant difference in transforming a stay from good to unforgettable. We're sorry to hear about the challenges you faced with contacting our office during your weekend stay. Our guest service team is actually available 7 days a week from 9am - 6pm to assist with any needs or concerns, not just emergencies. We apologize if this wasn't clearly communicated. Your feedback is important to us, and we take it seriously. We've already initiated a thorough inspection of our home to address the items you reported, ensuring future guests don't encounter similar issues. Our goal is to provide an exceptional experience for every guest, and your comments help us work towards that. We're glad that overall, you had a great time celebrating your father's milestone birthday at our home. We strive to create memorable experiences for our guests, and we're continuously working on improving every aspect of our service and accommodations. Thank you again for choosing our home for your special occasion. We hope to have the opportunity to host you again in the future and provide you with an even better experience. Sincerely, Columbia Managment