4/10 (不満)
Joan D.
2024年6月24日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Musty
The property was easy to find.
30 min -1 hr away from places we visited.
There were air fresheners all over the house and a damp-rid container. Once we got home we realized our clothes and things smelled musty and moldy.
The yard is not all the way fenced. The gates don’t close all the way and there are holes in the fence. 2 of the 3 surrounding yards had big dogs (including a pit mix) that all barked a lot. The first half of our stay the grass was past our ankles then someone finally cut it.
Back door has hinges on the outside so anyone could break in easily.
The kitchen, dining, and living room was fine. The internet went out for the second half of our stay.
The bedrooms had not been cleaned all the way. I ended up finding items under the beds that weren’t ours.
Light switches weren’t in the same room- took us all week to find them since the ones next to the lights didn’t work.
We were charged a $100 pet cleaning fee immediately after we left and sent a picture from a house with different paint and carpet to “prove” this was our mess. However, the closet that they claimed he dirtied was never even open. We walked in, closed the closet doors & put a suitcase in front of them & never opened them again. The mess was also so high up on a wall that there’s no way our dog could have done it.
We had to download an app we never used & owners took a long time to reply to us when we had a question/ problem.
Joan D.
2024 年 6 月に 5 泊滞在
