4/10 (不満)
Charlotte B.
2025 年 10 月 18 日
良かった点 : 清潔度
気になった点 : チェックイン、コミュニケーション、ロケーション
When we arrived, we couldn’t find the home. I phoned and left a message with Birdy Vacations. They never got back to me. In the kitchen area there were 3 light bulbs out which made it hard to see when cooking. The kitchen is skim on stocking supplies. There was not a single hanger in the entire home. When I finally did get ahold of someone at birdy, they told me to go get the light bulbs and hangers myself, and they would reimburse. In our short stay, I did not want to do this. Also, I would need a ladder to replace the bulbs. When I got ahold of the owner, he said he has thousands of renters and never has problems. I wish I would have read the remarks better before booking, as his statement isn’t true. There was a nice lady at Birdy that offered 5% discount on a future stay. I would not take that risk of staying there again. She apologized and said this was not the way they want to treat renters. I hope for future renters, she’s correct.
Charlotte B.
2025 年 10 月に 4 泊滞在
