6/10 (普通)
Michael F.
2025 年 9 月 26 日
The property is amazing. It’s a huge home with an amazing view!! The layout is weird with the bunkbed room only accessible through the king-size room. Most of the outlets in the kitchen do not work, the grill on the patio did not work. The oven did not work well. The refrigerator in the garage is disconnected and smells quite terrible (luckily the fridge and freezer in the kitchen are quite large). The beds were reasonably comfortable and the property is pet friendly. I have not had worse customer service with any other stay. Very quick responses when I was deciding to book the stay but in the week leading up to the stay, I could not get a response at all. Check-in required 3 phone calls only for them to say that the reason they never sent me check-in information was that I filled out the wrong form (I filled out and returned the one form they sent me). They never reached out to let me know that the reason they were not sending me check-in information, or the reason they were not responding to my messages was that I had not filled out the appropriate forms. I have never had such an unpleasant start to a stay. I probably would stay there again - the view really is amazing - but I hope to never have to interact with the property manager again.
Michael F.
2025 年 9 月に 4 泊滞在