I will start this off with the bedroom space is what saved this review from being lower than 3 stars. Awesome home for multiple families staying together. Before we arrived, I received an email stating we were already checked in and we could head right to the house. Not the case. You still need to go to the office and get parking passes for vehicles. We went to go swimming in the resort pool, I was told we had to pay for it. (The listing title stated that resort amenities are included in your stay) I reached out to Casiola, property owners, and was told I needed to pay it and they would reimburse me. Had issues with the refund, as they charged me at first and then I was issued a double refund. We paid for pool heat, it took over 24 hours for the pool to heat up. Two of the bathrooms had issues. The maintenance man showed up and didn't speak English, we had to use Google translate to communicate with him. Living room furniture is dirty and stained. (We covered the cushions with pool towels). Location was excellent for visiting Disney Parks, shopping, etc.