Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our first time to Ruidoso and our first time staying in a vacation rental and overall it was an extremely pleasant stay! Casa Oso Grande is the place to stay if you’re looking for luxury and style, a great and close location to the town site, space, comfort, privacy, and amazing scenery! However, there were a few minor drawbacks. The house sleeps 10 (we had 10 in our party) with a queen sleeper sofa as the 5th “bed”, and unfortunately this particular sleeper sofa was extremely uncomfortable and therefore wasn’t used as we had planned. Another drawback was the cleanliness of the house. It was surprising to see such an elegant house with unswept floors, primarily in the kitchen and underneath the couches, and the couches with filth in between the cushions, to include a dirty waffle maker. Yes, we were excited to see a waffle maker and use it one of our mornings; however, not only was it dirty, it didn’t work well at all; furthermore, there was a broken can opener which we needed to open several cans (luckily we found another one in different drawer later on). Although I live in Los Alamos and drive on curvy and somewhat steep roads around northern New Mexico, I personally am not a fan of them, and although my husband made the short drive from the town site up to the house enjoyable, the actual road on Abbey Place was very unpleasant; you need to prepare yourself for a steep decline getting down to the house and to the parking space! Thank God it didn’t snow, thank God that part of the road wasn’t graveled, and thank God we each had vehicles that made it fairly easily down the steep decline and back up the steep incline. Last, Jhovany with Condotel provided excellent customer service which made this entire process a satisfying one.