2/10 – Ontzettend slecht
Karen I.
18 nov 2023
Positief: Locatie
Negatief: Netheid, communicatie
Never again!
Could not stay, I did not feel safe where the running heat/air conditioning unit was leaking under and a large puddle in front of with wet towels shoved up against the wall under said unit. Was told to wipe it up with the blue & white striped towels that it was a HOA issue that had not yet been fixed. Also the plug was close to the floor next to the puddle. Years ago in Northfield, OH people died due to a faulty heat/air conditioning unit in a hotel. I stressed my concern and was told the owner was sorry for our inconvenience. I responded that I was vacating the unit and would not be returning due to safety issues. I also sent many texts to Big Fish Rentals to no satisfaction. I would like a refund of my full payment for the unit as I spent less than 3 hours there. I will never recommend Big Fish to anyone. I am a 100% dissatisfied consumer. This situation ruined my vacation!
Karen I.
1 nacht verbleven in november 2023