2/10 – Ontzettend slecht
Michelle W.
13 mei 2024
Positief: Locatie
Negatief: Netheid, inchecken, communicatie en accuraatheid advertentie
Stay away/Read the Yelp,Google & Facebook reviews first! / Filthy!
0 STARS, Pictures are misleading,VRBO doesn't allow unlimited characters to write a review, the condensed version: We booked May 9-12. At check in I messaged host re; the house being 86° waited 2 hours for a less than helpful reply. The next day I messaged again addressing the:ants on counters & in our food, & the general uncleanliness of the home. No reply until 7 hours later asking for photos of the "issues that I raised" I sent them the next day with additional concerns,the yard & brick walkway were unkempt with overgrown weeds,the walkway was uneven and a trip hazard, the horrible smell in the home, moldy shower curtain,dirty stained tub, filthy stained carpeting on the stairs, no access to washer & dryer, as stated in the listing. Shower curtain surround that was broken & was fastened with duct tape to keep it from falling, dirty register vents. I immediately received a reply of "please leave my property immediately", "you are no longer welcome" I stated that I would be contacting VRBO, & he replied "Go ahead. And you can leave as you are doing so". " I will refund you remaining days". VRBO also told us to leave,not wanting a trespassing charge, we left, I inquired about our 1 day refund from the host, and was told " I assumed you stayed,so there will be no refund". I have a hotel receipt,
The host has done this before, you complain, he tells you to leave, & keeps your money. Read the reviews, I wish I had before I booked this nightmare.
Michelle W.
3 nachten verbleven in mei 2024
