Blokhut

Black Diamond Lodge: In de buurt van Bear Mountain! Spa! Wifi! Uitzichten! BBQ! DirecTV! Master Suite!

Fotogalerie voor Black Diamond Lodge: In de buurt van Bear Mountain! Spa! Wifi! Uitzichten! BBQ! DirecTV! Master Suite!

Een houten hutje met een veranda, omringd door bomen en een heldere lucht.
Video van accommodatie
Een hottub op een houten terras met uitzicht op bomen en een blauwe lucht.
Een gezellige woonkamer met een stenen openhaard, houten plafond en een televisie op een houten standaard.
Een keuken met houten kastjes, een roestvrijstalen koelkast, een magnetron en een fornuis.

Beoordelingen

9,2 op 10 –
Fantastisch

Hoogtepunten

  • Ruimte voor iedereen
    Geniet van de ruime indeling waarin niemand plek tekort komt.
  • Tafelvoetbaltafel
    Een zeldzame vondst — waar je eindeloos kunt tafelvoetballen.
  • Ontdek bezienswaardigheden in de buurt
    Wandel naar Big Bear Mountain Resort
3 slaapkamers2 badkamersMax. aantal: 7

Populaire voorzieningen

  • Bubbelbad ter plaatse
  • Huisdiervriendelijk
  • Keuken
  • Barbecue
  • Balkon
  • Internet

Verken het gebied

Op de kaart bekijken
Big Bear Lake, CA
  • Place, Big Bear Mountain Resort
    ‪2 min lopen‬
  • Place, Bear Mountain Express Lift
    ‪3 min lopen‬
  • Place, Bear Mountain Golf Course
    ‪5 min lopen‬
  • Airport, San Bernardino, Californië (SBD-San Bernardino Intl.)
    ‪72 min rijden‬

Kamers en bedden

3 slaapkamers (max. aantal: 7)

Slaapkamer 1

1 eenpersoons stapelbed

Slaapkamer 2

1 kingsize bed

Slaapkamer 3

1 queensize bed

2 badkamers

Badkamer 1

Toilet · Alleen douche

Badkamer 2

Toilet · Alleen douche

Ruimtes

Vlonder of patio
Keuken
Balkon
Aparte eetruimte
Eetruimte

Over deze accommodatie

Black Diamond Lodge: In de buurt van Bear Mountain! Spa! Wifi! Uitzichten! BBQ! DirecTV! Master Suite!

Perfect voor het hele jaar door vakantie!  Deze single level cabine is gelegen op slechts 5 minuten lopen van de Skyline en 2N10 trailheads voor wandelen en mountainbiken, en is aan de voet van Bear Mountain Ski Resort voor de winter plezier, de Zoo en de golfbaan met een adembenemend uitzicht op de pistes.

Geniet van een spelletje tafelvoetbal, terwijl u met familie en vrienden chatten in de open concept woonkamer.  De keuken is voorzien van een vaatwasser, gaskookplaat, grote roestvrijstalen koelkast en contra zitplaatsen op het eiland.  Een expansieve log eettafel en stoelen brengt de rustieke cabine gevoel en heeft genoeg zitplaatsen voor 6 personen.  Ontspan op de comfortabele bank en kabel-tv kijken of een film op de DVD-speler, terwijl je op te warmen na een dag op de pistes in de voorkant van de open haard.   Genieten van het adembenemende panoramische vergezichten buiten op het grote achterdek, terwijl u grill op het propaan of houtskool barbecues of genieten in de hot tub met uitzicht op de pistes.

U zal comfortabel slapen in een van de drie slaapkamers.  De ruime slaapkamer heeft een kingsize bed, tv met dvd-speler en kabel en een aangrenzende badkamer met dubbele wastafel en een groot bad.  De tweede slaapkamer is voorzien van een mooie queen bed, terwijl de derde slaapkamer heeft een extra slaapruimte op een twin over de volledige, solide log stapelbed en tv met NFL-pakket met een dvd-speler.  Een grote, complete badkamer is gunstig gelegen in de hal, evenals een wasmachine en droger.

Kenmerken: Volledig ingerichte keuken, Volledig gemeubileerd, tafelvoetbalspel, Hot Tub, In de buurt van Bear Mountain, Charcoal & Propaan Barbecues, diervriendelijke, open haard, internet, flatscreen-tv's (stapelbed Room DVD-speler, geen kabel), afwasmachine, koffiepot, voorlader wasmachine en droger, centrale verwarming, beddengoed en handdoeken.

Opmerking: Neem altijd sneeuwkettingen in de winter.  Oprit is vrij steil.  Er zijn verschillende trap naar beneden naar de voordeur.

Deze woning is ideaal voor de gasten die waarde hechten aan nieuwere bouw of volledig gerenoveerd woningen met een hoge kwaliteit interieur. Geniet van een aangename en luxe inrichting, nieuwere meubels en bijgewerkte armaturen en apparaten. Belangrijk: Beste reiziger, u wordt USD 200 in rekening gebracht als u een huisdier bij uw reservering opneemt als een restitueerbare borg voor huisdieren.

Voeg datums toe voor prijzen

Vergelijkbare accommodaties

Huisregels

Je kunt inchecken vanaf 16.00 uur
Minimumleeftijd om te mogen huren: 21 jaar
Je kunt uitchecken tot 10.00 uur
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Kinderen

Kinderen toegestaan: van 0-17 jaar
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Evenementen

Geen evenementen toegestaan
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Huisdieren

Huisdieren toegestaan
USD 200 charged as Refundable Deposit for Pets
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Roken

Roken is niet toegestaan
USD 200 charged as Refundable Deposit for Pets

Belangrijke informatie

Algemene info

Registratienummer van de accommodatie VRR-2025-1467
Accommodatienummer 786802vb
Als je je boeking annuleert, ben je onderhevig aan het annuleringsbeleid van de eigenaar. In overeenstemming met de EU-regelgeving over consumentenrechten, vallen boekingsservices voor accommodaties niet onder het herroepingsrecht.
Deze accommodatie wordt beheerd door een professionele eigenaar die handelt vanuit zijn/haar vakgebied, bedrijf of beroep.
Afhankelijk van het accommodatiebeleid kan voor extra personen een toeslag in rekening worden gebracht.
Bij het inchecken dien je mogelijk een erkend identiteitsbewijs met foto en een creditcard, pinpas of borgsom in contanten te verstrekken voor incidentele kosten.
Speciale verzoeken worden onder voorbehoud van beschikbaarheid bij het inchecken ingewilligd. Hiervoor kunnen extra kosten in rekening worden gebracht. Speciale verzoeken kunnen niet worden gegarandeerd.
Feesten of groepsevenementen ter plaatse zijn ten strengste verboden.
De eigenaar heeft aangegeven dat er een koolmonoxidemelder aanwezig is in de accommodatie.
De eigenaar heeft aangegeven dat er een rookmelder aanwezig is in de accommodatie.
De accommodatie beschikt over de volgende veiligheidsvoorzieningen: een brandblusser en een veiligheidsslot

Over deze buurt

Big Bear Lake

dit huisje is in de bergen in Big Bear Lake te vinden. Voor een middagje winkelen kun je bij The Village en Interlaken Shopping Center heerlijk rondstruinen, terwijl natuurliefhebbers juist bij Stanfield Marsh Wildlife and Waterfowl Preserve en Eagle Point hun hart kunnen ophalen. Bowling Barn en Big Bear Solar Observatory zijn ook zeker het bezoeken waard. Raas in volle vaart naar beneden dankzij geweldige langlaufmogelijkheden en snowboardervaringen of doe mee aan andere buitenactiviteiten, zoals sleeën en sneeuwscooteren.
Kaart
Big Bear Lake, CA

In de buurt

  • Big Bear Mountain Resort - 2 min. lopen - 0.2 km
  • Bear Mountain Express Lift - 3 min. lopen - 0.3 km
  • Bear Mountain Golf Course - 5 min. lopen - 0.5 km
  • United States Adaptive Recreation Center - 5 min. lopen - 0.5 km
  • Big Bear Alpine Zoo - 1 min. rijden - 1.5 km

Lokaal vervoer

  • San Bernardino, Californië (SBD-San Bernardino Intl.) - 78 min. rijden

Restaurants

  • ‪Kallans Bar And Grill - ‬14 min. rijden
  • ‪Bear Mountain Ski Resort - ‬10 min. lopen
  • ‪McDonald's - ‬7 min. rijden
  • ‪Starbucks - ‬6 min. rijden
  • ‪Circle K - ‬9 min. rijden

Veelgestelde vragen

Zijn huisdieren welkom bij Black Diamond Lodge: In de buurt van Bear Mountain! Spa! Wifi! Uitzichten! BBQ! DirecTV! Master Suite!?

Ja, bij deze accommodatie zijn huisdieren toegestaan.

Hoe laat kan ik inchecken bij Black Diamond Lodge: In de buurt van Bear Mountain! Spa! Wifi! Uitzichten! BBQ! DirecTV! Master Suite!?

Je kunt vanaf 16.00 uur inchecken.

Tot hoe laat kan ik bij Black Diamond Lodge: In de buurt van Bear Mountain! Spa! Wifi! Uitzichten! BBQ! DirecTV! Master Suite! uitchecken?

Je dient uiterlijk om 10.00 uur uit te checken.

Waar ligt Black Diamond Lodge: In de buurt van Bear Mountain! Spa! Wifi! Uitzichten! BBQ! DirecTV! Master Suite!?

Dit huisje ligt in de bergen, binnen 10 minuten lopen van Big Bear Mountain Resort, Bear Mountain Express Lift en Bear Mountain Golf Course. Ook United States Adaptive Recreation Center en Gold Mine Golf Course liggen binnen 10 minuten lopen.

Beoordelingen

9,2

Fantastisch

De beoordelingen worden in chronologische volgorde getoond, na een moderatieproces. Ze zijn geverifieerd, tenzij anders vermeld.
Meer infoOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 25 van 35 beoordelingen
Gastenscore: 8 - Goed. 7 van 35 beoordelingen
Gastenscore: 6 - Redelijk. 1 van 35 beoordelingen
Gastenscore: 4 - Matig. 2 van 35 beoordelingen
Gastenscore: 2 - Ontzettend slecht. 0 van 35 beoordelingen

9,2/10

Netheid

9,6/10

Inchecken

9,2/10

Communicatie

9,8/10

Locatie

9,6/10

Accuraatheid advertentie

Beoordelingen

Geverifieerde beoordeling

10/10 – Voortreffelijk

Richard L.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
We love this place! Nice views and comfortable rooms.
3 nachten verbleven in februari 2026
Geverifieerde beoordeling

10/10 – Voortreffelijk

Jessica R.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
This house & location are wonderful! This is our 2nd time renting this house, looking forward to coming back soon.
2 nachten verbleven in februari 2026
Geverifieerde beoordeling

10/10 – Voortreffelijk

Carla T.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Cute cabin in Big Bear! Had a great time with the family during the off season. Nice and quiet. Kids loved the bunk beds. Driveway is difficult to navigate as it runs downhill at an angle, but we were able to do it carefully. Bring towels if you want some for the hot tub as there is only enough for showering but there is a washer dryer to clean them if staying for a while. Lots of games to play and wood burning fireplace was a nice touch. Property management was responsive and helpful. Would come back!
5 nachten verbleven in april 2026
Reactie van VrboOwner op 31 mei 2026
Thank you so much for the thoughtful review! We’re delighted to hear you and your family had a great time and enjoyed the peaceful off-season atmosphere. It’s wonderful that the kids loved the bunk beds and that you were able to take advantage of the games, wood-burning fireplace, and other amenities. We appreciate your feedback regarding the driveway and hot tub towels, and we’re glad our property management team was responsive and helpful throughout your stay. Thank you for choosing to stay with us, and we’d love to welcome you back for another Big Bear getaway! 😊🏡🔥✨
Geverifieerde beoordeling

10/10 – Voortreffelijk

Anna V.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
My family had a great time at this cabin. Love the proximity to Bear Mtn. Made it easy to go back and forth to drop off and pick up the skiers. The jacuzzi was hot and ready for us upon arrival. A few recommendations…the king mattress should be replaced as there are 2 well worn spots and a hump between. The faucet fixtures could use an upgrade from the 80s pull/push style valves and no pull out sink faucet. Could also use a few throw blankets to cozy up on the couch. Overall, I would recommend and stay there again.
2 nachten verbleven in februari 2026
Geverifieerde beoordeling

10/10 – Voortreffelijk

Rose C.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Great home!
3 nachten verbleven in augustus 2025
Geverifieerde beoordeling

10/10 – Voortreffelijk

Nay H.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Wonderful time at this cute cabin. Home was cozy and clean. The view was amazing. The homes setup makes it ideal for families to spend quality time. My family enjoyed spending time out in the Jacuzzi. Definitely one of my personal favorite things to do. The jacuzzi was nice, clean and has a great view. The rooms are spacious and have cute decor. The kitchen has all essentials needed. We got lucky it snowed during our stay. I would definitely recommend it. I will definitely be staying there again.
3 nachten verbleven in januari 2026
Reactie van VrboOwner op 7 feb 2026
Thank you so much for this wonderful review! We’re thrilled to hear you had such a great time and that the cabin felt cozy, clean, and perfect for your family. It’s lovely to know the setup, spacious rooms, and kitchen made your stay comfortable, and that the jacuzzi (with that view!) was a favorite—especially with the bonus of snow during your visit ❄️✨ We truly appreciate the recommendation and would be absolutely delighted to welcome you back again!
Geverifieerde beoordeling

4/10 – Slecht

Aimee

We never got to stay there as the host didn’t inform us or the rental company that there would be no hot tub for our stay until 4 hours before check in. A hot tub with a view was the whole reason we booked black diamond. However, Destination Big Bear made it right and found us another rental right on the lake with a hot tub and view. I applaud Destination Big Bear for their quick and accommodating response and will now only book directly through them.
3 nachten verbleven in december 2025
Geverifieerde beoordeling

10/10 – Voortreffelijk

Jen A.

Positief: Netheid, locatie en accuraatheid advertentie

Great place to stay

Clean, accurate description, close to the start of Tour de Big Bear. Will definitely stay here again.
2 nachten verbleven in augustus 2022
Reactie van VrboOwner op 25 aug 2022
Hello Jen, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Diamond Lodge was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Geverifieerde beoordeling

10/10 – Voortreffelijk

Jessica R.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Family vacation

This cabin was absolutely perfect!
3 nachten verbleven in december 2020
Reactie van VrboOwner op 16 jan 2021
Hello Jessica, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Diamond Lodge was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Geverifieerde beoordeling

10/10 – Voortreffelijk

Young T.

Positief: Inchecken, communicatie, locatie en accuraatheid advertentie

Amazing

Property was located just a 2 minute drive from the bear lifts! Beautiful log cabin
5 nachten verbleven in maart 2025
Geverifieerde beoordeling

8/10 – Goed

Allie K.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Big Bear Lake Vacation spot!!

We had a wonderful stay and the cabin was a great location to all activities. Great place to hike, golf, visit the zoo and close enough to the Marina and restaurants. Definitely recommend!
5 nachten verbleven in augustus 2021
Reactie van VrboOwner op 19 mei 2022
Hello Allie, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Dimond Lodge was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Come back again, Destination Big Bear
Geverifieerde beoordeling

10/10 – Voortreffelijk

Jennifer S.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Mountain house

Awesome place! So spacious, clean, and had absolutely everything we could possibly have needed
2 nachten verbleven in mei 2024
Geverifieerde beoordeling

10/10 – Voortreffelijk

Todd B.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Great little cabin

Love the neighborhood for walks with the dogs, proximity to bear mtn skiin is great, and sledding on the side of the house was a blast. Great cabin for a small family to have some fun in the snow
3 nachten verbleven in januari 2022
Reactie van VrboOwner op 28 jan 2022
Thank you for the review, we're so happy to hear that you had a great time with your family! We hope you'll come back and visit again soon! Regards, Destination Big Bear
Geverifieerde beoordeling

8/10 – Goed

Carol

Disappointed Jacuzzi dirty and jets don't work! Had 15 hours of no electricity! Overall good!
2 nachten verbleven in juni 2025
Geverifieerde beoordeling

10/10 – Voortreffelijk

Richard L.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Great Place!

We really loved this cabin. The layout and view were awesome! The beds were comfortable. Even though it was pet friendly, there was no trace of pet issues (smell, etc.). The only issues were the driveway (short and narrow) and the minimal supplies. Be sure to read the list of supplies provided (very few) and bring everything else (spices, sugar, coffee, paper towels, etc.).
4 nachten verbleven in februari 2025
Geverifieerde beoordeling

10/10 – Voortreffelijk

ROCIO G.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Nice home

Had a nice stay in this home. Nice and quiet location. Driveway and front entrance was a little on the steep side to get into home, especially with elderly folk. Jacuzzi and some kitchen drawers could be cleaner. Overall good stay.
3 nachten verbleven in september 2023
Geverifieerde beoordeling

6/10 – Matig

Victoria M.

Positief: Netheid, locatie en accuraatheid advertentie

Nice place

The home was capable of being a 5 star home, yet it could have been cleaner, simpler check in process (had to check in at local office), and customer service was average.
2 nachten verbleven in oktober 2021
Reactie van VrboOwner op 16 mei 2022
Thank you for your feedback Victoria. We're sorry to hear that the house was not to your liking. We are showing there was no communication of this being an issue during your stay. Next time please reach out to us and one of our friendly agents will assist you in resolving your issue. We take customer service seriously around here and have drastically improved our customer service team. The City of Big Bear Lake requires all host and guest to meet face to face or we both will have to pay a fine. We have to abide by the city rules and apologize for the inconvenience. We hope to see you again soon.
Geverifieerde beoordeling

10/10 – Voortreffelijk

Beth R.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Great Cabin in a quiet Moonridge neighborhood!

This cabin is very well maintained and has everything you need! It is located in the hills above Bear Mountain and is walkable to the South Shore hiking trail network. It has great views to the ski slopes! The only downside is that the driveway slopes down from the street at a strange angle and is a bit steep. We were there in the fall so snow/ice was not a concern for us (but could be if you are coming in the winter).
3 nachten verbleven in oktober 2023
Geverifieerde beoordeling

8/10 – Goed

Rebecca B.

Positief: Netheid, inchecken, locatie en accuraatheid advertentie

Quiet - Home Away From Home

My family of 5 really enjoyed our stay. Home was just as it's seen in pictures. It felt like home as soon as we stepped inside. The driveway is a little steep. This was a surprise since there was no picture of the driveway. Loved that it was just minutes from town. Very quiet neighborhood. Saw a couple deer in the evening. Definitely will stay again.
3 nachten verbleven in juni 2023
Geverifieerde beoordeling

8/10 – Goed

Melissa C.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Great Stay in this Spacious Cabin

Our family came up to Big Bear to ski and we looked at so many different places. We chose this nice cabin for its proximity to Bear Mountain and enjoyed our 3-night stay. Beds were super comfortable and views of the mountain were fantastic. We loved the neighborhood and nearby hikes. Overall, lots of space and rustic but comfortable furniture in the living room and awesome fireplace made our stay extra special. We noticed there were a few missing supplies like low on toilet paper, no Kleenex or coffee filters but we did buy things at the grocery store. We texted the management company about the low toilet paper and they did bring some for us (very responsive) Great for families and travelers with dogs.
3 nachten verbleven in december 2024
Geverifieerde beoordeling

10/10 – Voortreffelijk

Debra C.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

GREAT CABIN / GREAT LOCATION !!!

We arrived to a very clean, well-stocked cabin (I am very picky about cleanliness). The view is spectacular! We went in the Fall so that we could experience the leaves changing colors. There was beauty all around us. We walked to the trailhead (5 min walk) and hit the trails. We hiked and biked the single track and took our jeep on the fire road. Everywhere you look is another photo op! We got lots of those! The cabin is homey and beautifully decorated. (It looks just like the pics!) We will definitely be back!! Thank you!!!
4 nachten verbleven in oktober 2020
Reactie van VrboOwner op 30 okt 2020
Hello Debra, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Diamond Lodge was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Talk about the views in Big Bear, they are breathtaking. Having a home that is in a good location as well as being clean and cozy sounds like the perfect vacation. Many of our lakefront and mountain accommodations are set aside for visitors who want to enjoy the spectacular scenery. Come back again, Destination Big Bear
Geverifieerde beoordeling

10/10 – Voortreffelijk

jared s.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Great place walking distance to the slopes

The place was great for us. We are a family of four and had a great time skiing each day. We walked with our gear in hand to the slopes. I would suggest getting a locker at Bear Mountain if you intend to go multiple days so you don’t have to lug your stuff back and forth. They were all out for us so we just carried everything. My only complaint is that the driveway wasn’t as clear as I would have liked and I had to really do a number on the ice on the decline to get my van out. For that reason I only left once to go to the store. That said, the cabin had everything else we needed.
3 nachten verbleven in december 2022
Geverifieerde beoordeling

4/10 – Slecht

Jessica M.

Positief: Locatie
Negatief: Netheid, communicatie en accuraatheid advertentie

Nice but...

(our stay was 2.8.21- 2.10.21) I have never had an issue before with my rentals until this one which is booked through big. bear destinations. I will start with the issues. For check in you have to go their office first before you can go to your rental. I get to our cabin and there is poop bags on the entrance of the cabin. We get inside and the first thing we check to see if it was working was the hot spa and of course it was not. I texted them to let them know and instead of being apologetic they were like" we texted you to let you know." They literally texted me at 8 AM the day of my arrival. The fridge handles were being held by tape, they covered a damaged carpet area with a small rug. I had to re clean dishes because they were still dirty. Funny because they claim to hire cleaning services that work for high end hotels and they claim to re check their work yet they missed all of this?? ....The rug smelled like pee and my dog was smelling everywhere because of it. I have been to other rentals that allow dogs and never has my dog been that interested in the carpet. For the amount of money they ask for and what is actually being cleaned and taken care of, this place is not worth it. When I called them, they tried to blame the people who stayed prior to my stay. I was like oh what a coincidence and then ranted off how the parts to fix the spa come from Texas and who knows where so they can't fix it fast, blah blah blah. Never did they apologize for the inconvenience or anything they just kept trying to cover their backs. Also the kids room only has a dvd player, no cable. The good things: The view is great, check out was easy, foosball table was a hit. They had plates, silverware, glasses, the bare necessities available. Though I have been to other cheaper places that offered a lot more like coffee, shampoo and soap (hint hint Big bear Destination!). Point being this place was a bit disappointing, it will be the first and last time we get a place from Big Bear Destination and hope things get fixed for the people who stay there in the future.
2 nachten verbleven in februari 2021
Reactie van VrboOwner op 22 feb 2021
Hello Jessica, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. you need to visit our office to verify. You are required to have an ID that matches the name on the booking. Primary renter/tenant is defined as the person reserving and paying for the security deposit/rental fees and is responsible for all guests staying at the property during their stay. They must be present the entire stay and ID is verified to receive key information upon check-in.We are really unhappy to know that you encountered an uneasiness during your stay. If you have informed about the cleanliness, hot-tub & spa and DVD player during your stay we definitely send our maintenance team and provide instant help. We make a note of it and do the needful on an urgent basis. Inconvenience Regretted, As we are the management company for the house this is something that we can and will address once notified to us. This is something that we prioritize, we have a full maintenance staff who will go to the property and fix the issue. Warm Regards, Destination Big Bear
Geverifieerde beoordeling

8/10 – Goed

Michael V.

Positief: Inchecken, locatie en accuraatheid advertentie
Negatief: Communicatie

Cute, clean, but stuffy !

Found the listing on VRBO and selected dates to stay for approx four nights/five days, check in at 4pm and check out at 10am. When selecting the cabin and the dates, there was trouble securing the dates selected and had to contact customer service for help/support. Successfully contacted by destination big bear and was able to secure the cabin for the dates selected. Easy process and was able to do everything online after. Destination big bear allowed me and my party to check in via phone and skip visiting office to pick up any key or codes which was very convenient. The location of the cabin is moonridge bear mountain? Near the bear mountain resort. The cabin was quiet and tucked away into the mountain. The cabin was cute, looked cozy, and looked big from the street. The parking was distasteful as you have to park in a narrow driveway, not allowing whoever parked first to exit as they please. Upon entering the cabin, the cabin was open, cozy, and clean. The temperature inside the cabin was stuffy and was irritable. In attempts to cool the cabin down, I lowered the temp on a thermostat inside the cabin, assuming it was an AC thermostat, but didn’t have any luck. The cabin temp read 87° when entering. By the end of the first night it had only dropped to 85°. We had to open all the windows and leave the doors open to attempt to cool the cabin. We were grateful enough to find one box fan inside a closet and used it to bring in cool air that had little to no effect. All ceiling fans remained on for the duration of our stay. When finally turning in for the night on the first night, a member of my party discovered noticeable stains of an unknown substance within the bed sheets. No other bedding was supplied within the cabin and had to be requested for through destination big bear’s communication line. The rest of the cabin appeared to be clean and well maintained. The sliding door that opened to the deck was troublesome to work with but was manageable. The kitchen was fully stocked with equipment to help us cook through our stay. The restrooms were clean and furnished with necessary towels including hand soap and toilet paper. The entertainment system was equipped with a hd smart tv that had various options to choose from that included amazon, hbo, netflix , etc but also included published Dvd/movies . The view from the deck was beautiful. You overlook most of the trees in the area. Jacuzzi was a plus and was hot!
4 nachten verbleven in augustus 2020
Reactie van VrboOwner op 22 feb 2021
Hello Michael, Thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. Happy to know you enjoyed our customer service. We try to make your check-in and check-out process quick and simple as we can. Location is such an important factor in booking a property, glad you booked one in a perfect spot which was near to Bear Mountain resort. The cabin which is nicely located as well as being cozy is perfect for vacations. Sorry for the inconvenience caused to you during parking, We appreciate you mentioning the driveway as our other guests can have an idea about the location. Cleaning is our first priority in each of our cabins. Unfortunately, only 10% of homes in Big Bear have AC. This home just so happens to be one of the homes that do not have it. We do list this in the description of the home. What we do recommend, due to the majority of the homes not having AC, is opening the windows at night, as well as turning on the ceiling fans, and some of the box fans in homes. We apologize that the bedsheets were not changed before your arrival. This is not what we like to hear from our tenants, and not up to our standards. We can fix the issues once notified to us. We keep in mind the much-needed items and furnish our cabins accordingly. Sounds good you enjoyed the amenities of the cabin and were able to enjoy the views of Big Bear from the Deck. A Jacuzzi adds a charter to the cabin. Kind Regards, Destination Big Bear
Geverifieerde beoordeling

10/10 – Voortreffelijk

Justin M.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Loved the cabin! Very clean and cozy with some lovely amenities! Would totally come back!
2 nachten verbleven in juni 2026

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