6/10 – Grei
Jenn J.
16. august 2021
Likte: Innsjekking, kommunikasjon og beliggenheten
Likte ikke: Renhold
Ask the right questions…
While the house (aesthetically) and views are absolutely beautiful, many of the daily advertised amenities of the home were not. It really took a full 3 days into our vacation before we could relax to enjoy it by not moving family members around due to no AC in one room, leaking water from the refrigerator, leaking dishwasher, using all of our detergent to clean towels because they were soaking wet from cleaning up water and we didn't want mildew/mold growing. The pool wasn't clean upon arrival. The house is advertised as having wireless internet, AC and an ice maker. The internet was very poor and we had 3 adults who were supposed to be working remotely which could not happen, (while we were there new internet was installed).... and the ice maker never worked. Our chef was able to secure a bag of ice for us for our stay. The bathrooms, kitchen floor, bedrooms not completely clean on the East wing of the house were dirty, which Sabrina did have someone come clean one of the bathrooms that majority of one family felt comfortable using. We only had her clean the bathrooms that we were actually using. Some bathrooms, no one in the house wanted to use due to cleanliness so we shared. There was hair sitting in the drain and caked up gunk in the showers. Had we had known all of this we would have looked at a different home to rent. Sabrina, thank you again for helping us as best you could and your service was impeccable, but the house was very disappointing. There is no generator at the house so be aware of that as there are regular power outages on the island. While we could only relax 2 out of 5 days, due to cleaning, calling the property manager, etc, the “CEO” of the management company only refunded 2 days. If we wouldn’t have cleaned up all the water the entire living room would have been flooded and the “CEO” would have had more issues but oh well.
Jenn J.
Bodde her 5 netter i august 2021