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Ona el Marqués Resort

Family-friendly aparthotel with outdoor pool and restaurant

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Washer
  • Kitchen
  • Free WiFi

Explore the area

Map
Calle Las Rosas, 4, Puerto de Santiago, Santiago del Teide, Tenerife, 38685
  • Los Gigantes Marina
    ‪15 min walk‬
  • Los Gigantes Beach
    ‪17 min walk‬
  • Arena Beach
    ‪19 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪31 min drive‬

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  • Sleeps 2
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1 Bedroom Apartment (4)

  • 1 bedroom
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1 Bedroom Apartment (3+1)

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2 Bedroom Apartment (4+2)

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  • Sleeps 6
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2 Bedroom Apartment (5)

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2 Bedroom Apartment (5+1)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed

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2 Bedroom Apartment (2)

  • 2 bedrooms
  • Sleeps 2
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Studio (2)

  • 1 bedroom
  • Sleeps 2
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About the area

Santiago del Teide

Located in Santiago del Teide, Ona el Marqués Resort is near the beach. Casa Fuerte and El Puertito are local landmarks, and some of the area's activities can be experienced at Oasis Los Gigantes Public Pool and Los Gigantes Marina. Travelling with kids? Consider Ocean Explorer, or check out an event or a game at Tenerife Top Training.

What's nearby

  • Oasis Los Gigantes Public Pool - 15 min walk - 1.3 km
  • Los Gigantes Marina - 15 min walk - 1.3 km
  • Los Gigantes Beach - 17 min walk - 1.5 km
  • Arena Beach - 19 min walk - 1.6 km
  • Alcala Beach - 10 min drive - 6.1 km

Getting around

  • Tenerife (TFS-Tenerife South) - 31 min drive

Restaurants

  • ‪Tipsy Terrace - ‬8 min walk
  • ‪La Pergola - ‬9 min walk
  • ‪Poolbar, Barcélo Santiago - ‬10 min walk
  • ‪Tapas y Mas Tapas - ‬19 min walk
  • ‪La Bodeguita - ‬13 min walk

About this property

Ona el Marqués Resort

Family-friendly aparthotel with outdoor pool and restaurant
This aparthotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli and a business centre. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washing machine and a coffee/tea maker, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
Ona el Marqués Resort offers 124 air-conditioned accommodations with DVD players and a safe. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Santiago del Teide aparthotel provides wireless Internet access for a surcharge. Flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Washer
Free WiFi
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 9.90 for adults and from EUR 9.90 for children
  • Fee for in-room wireless Internet: EUR 5.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Does Ona el Marqués Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Ona el Marqués Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ona el Marqués Resort?

There is free parking nearby.

What time is check-in at Ona el Marqués Resort?

Check-in start time: 4 PM; check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at Ona el Marqués Resort?

Checkout is at 10 AM.

Where is Ona el Marqués Resort located?

This family-friendly Santiago del Teide aparthotel is located near the beach, within a 15-minute walk of Tenerife Beaches, Ocean Explorer and Playa Chica. Los Gigantes Beach and Arena Beach are also within 1 mile (2 km).

Ona el Marqués Resort Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 213 out of 355 reviews
Rating 8 - Good. 109 out of 355 reviews
Rating 6 - Okay. 21 out of 355 reviews
Rating 4 - Poor. 8 out of 355 reviews
Rating 2 - Terrible. 4 out of 355 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, room comfort, communication
Stayed here many times and quality of rooms and facilities always very high
Stayed 2 nights in Sep 2024

10/10 Excellent

Maureen

Liked: Cleanliness, room comfort, communication
We always enjoy our stay at El Marques and have been returning year afte year.
Stayed 14 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, communication
Parking was busy plus pool was closed but the area is wonderful
Stayed 6 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful resort.
Stayed 3 nights in Feb 2024

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really relaxing stay. Had everything family needed.
Stayed 12 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was safe it was quiet and with the small Supermarket across the road (not LIDL) it was perfect for groceries. The pool area was well kept and surrounding area kept very clean. The only negative was the noise by the workman erecting a new boundary fence on the first floor above the pool area. Overall I will be back.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect for our family holiday. Beautiful setting and helpful staff. Thank you ❤️
Stayed 9 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the peace and quiet of the resort. All the staff were lovely and friendly and were available to respond to anything we wanted, e.g. car hire, taxi return to the airport, best places to eat. This time of year is wonderfully peaceful and we just lazed around the pool and sat drinking mojitos in the bar.
Stayed 10 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our holiday at Ona el Marques and would recommend it to our friends. The apartment was clean, safe and comfortable. The staff were very helpful and polite.We look forward to visiting there again Judith Gaze
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Amazing stay!

Amazing stay. Great resort, spacious apartment. All amenities at hand.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sue

Liked: Cleanliness, communication
Great position. Had a super time, staff are very good
Stayed 10 nights in Feb 2024

8/10 Good

Barry

Liked: Cleanliness, amenities
Grouting in bathroom for floor tiles looks dirty and tiles need polishing? Not the cleaners fault they were all friendly and efficient.itv channels not usually available on TV for some reason we could get itv1! When we arrived not a very warm greeting. Otherwise everything was good. Fantastic location and view
Stayed 15 nights in Dec 2024

10/10 Excellent

Jennifer Dawn

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was very well equipped. There was only 1 air con unit in the apartment which was in the bedroom-that was the only down side I can think of. Beds were comfortable and the balcony was huge. The area was very quiet at night. We always got a good spot by the pool late morning/early afternoon. The staff were all great and very helpful. Pool was a good temperature and inflatables were allowed at certain times. I would stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities, communication
Been coming here for 35 years. Home from home. Love fully equipped kitchen, views and clean and perfect temperature swimming pool.
Stayed 9 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, communication
Property was as expected. Very well equipped with supermarket across the street. Would visit again.
Stayed 4 nights in Jan 2024

10/10 Excellent

michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
These apartments are lovely. They are situated at the top of a VERY steep hill! Cab is only around 4 euros to reach the town. Save your legs....! Pool lovely, reception very helpful, breakfast basic and does the job.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tom

Liked: Cleanliness, room comfort, communication
3 days here. Very good apartment, clean all you'd need even for longer stays
Stayed 3 nights in Feb 2024

8/10 Good

Maureen

Liked: Cleanliness, room comfort, communication

Lovely resort and very helpful staff

Ona El Marques is a lovely resort.We have been going there for many years now. Only downside this year was the apartment we were given had a raised balcony which we thought was quite dangerous as there was no barricade at edge of balcony and about a foot drop to the apartment level.
Stayed 14 nights in Mar 2023

10/10 Excellent

Arttu Tapio

Liked: Cleanliness, room comfort, communication

First trip with our toddler

We got a really nice studio apartment with a ocean view, balcony was roomy and nice. Pool area is nice. Breakfast wasn’t worth it but the area is filled with good cafes. Reception staff is really nice and professional.
Stayed 6 nights in Dec 2022

8/10 Good

Jacqueline

Liked: Cleanliness, room comfort, communication
Check-in/Check out very good, male receptionist very helpful with info on area. Apartment spacious and clean if a little dated, kitchen fully equipped, 2 bathrooms, large terrace. Swimming pool warm and plenty of sunbeds. Restaurant good. Very easy to get around on bus as stop 2 minutes away. Lidl 2 mins away. Would stay again.
Stayed 7 nights in Nov 2022

10/10 Excellent

Andriy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spatious 2-storey apartment. There's a balcony on both floors. The upper one offers a nice view of the cliffs and the sea. The apartment is equipped with everything you might need during your stay (incl. washing machine and kitchenette). There's a restaurant and a pool area accessible via a tunnel under a (not busy) road. There are two supermarkets within walking distance. Playa de los Guios, black sandy beach is about 10 mins walk. But we liked snorkeling in Charco del amor (about 5mins walk) for its calm water and plenty of sea life. Parking in the area is a problem during the season.
Stayed 3 nights in Aug 2024

6/10 Okay

Juan

Liked: Cleanliness, room comfort
We opted for the "plus " Room, room was ok, but the extras were not worth the money, you are supposed to have a minibar
Stayed 2 nights in Feb 2023

6/10 Okay

Peter

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Hotel facilities were really nice, though maybe a little outdated with quite old styling inside. Could be updated. Apartment was great with spacious upstairs and a nice bedroom with good air conditioning. Location was good within the resort walkable to local shops, bars and restaurants. Our main issue was the room housekeeping, our room was only serviced once by the hotel in a week stay meaning we had to request extra towels. The reception was also not open 24 hours so had we been slightly later back to the room we wouldn’t have been able to shower!
Stayed 7 nights in Mar 2024

8/10 Good

Maureen

Liked: Cleanliness, room comfort, communication
Having been going to El Marques for a number of years now. We have always enjoyed our stay there.The only downside this year was the state of pool area when coming down first thing in morning. Sunbeds all over the place,where they had been left day before.The pool attendant never bothered to tidy pool area at all.Also there are no smoking signs for pool but we found people smoking ,using glass ashtrays which should be a no no.I understand that Spanish laws are different from ours regarding smoking but I think it is wrong especially as was mainly round children’s pool area. Also people were bringing bottles of beer to pool area which should not be allowed, the pool attendant never got out of his seat to check on these things.In previous years the pool attendants gave more attention to the upkeep of pool area.
Stayed 14 nights in Mar 2024

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tout était parfait
Stayed 2 nights in Feb 2025